The world’s top brands use AppsFlyer to build great products, create exceptional experiences, and preserve customer privacy.

appsflyer

AppsFlyer is known for its massive backend production. At any given moment thousands of servers are consuming 200+ billion mobile app events daily, crunching our users' data, serving requests, and communicating on a massive scale. To achieve such scale, our data &amp; microservice architecture is built with the best and latest cutting-edge technologies such as Node.js, Go, Kafka, GraphQL, Neo4j, Redis, BigQuery, AWS, and many more… The SaaSLab group is part of the AFOS (AppsFlyer Operating System) unit which owns the SaaS platform and control plane of AppsFlyer — the foundational layer that manages users, accounts, billing, API gateway, authentication, permissions, and business integrations. SaaSLab's systems serve as the backbone for every product and feature at AppsFlyer, handling millions of API calls daily and supporting thousands of enterprise customers worldwide. We are looking for an exceptional Software Engineer to join the Domain Team within SaaSLab. The Domain Team owns AppsFlyer's core entities — accounts, apps, and users — as well as the onboarding experience. This is a foundational domain that every other product and team at AppsFlyer depends on. You will design, build, and operate the backend systems that power these entities while contributing to the team's ongoing architectural evolution. The position requires strong backend engineering skills, a solid understanding of distributed systems, and the ability to take ownership of complex technical problems from design through production. **What You'll Do** - Design, develop, and maintain scalable backend systems and data flows for AppsFlyer's core entities (accounts, apps, users) and onboarding flows - Take part in decoupling from legacy data stores, building a resilient domain model, and adopting modern patterns like GraphQL Federation - Write high-quality, well-tested, production-grade code and take ownership of your features from design through deployment and operation - Participate in architecture discussions, design reviews, and code reviews, contributing ideas and raising the bar for the team - Collaborate closely with product managers, team leads, and engineers across SaaSLab and AFOS to define and deliver on the team roadmap - Help ensure high availability, security, and operational excellence for systems that underpin every AppsFlyer product - Troubleshoot, debug, and resolve production issues, contributing to on-call rotations as needed - Stay curious about new tools, technologies, and approaches, and help the team adopt AI-powered tools and modern SDLC practices - Contribute to a strong engineering culture of ownership, collaboration, quality, and continuous improvement **What You Have** - 3+ years of software development experience, with strong backend engineering skills - Experience building and operating production-grade distributed systems - Strong understanding of software design, system architecture, and development best practices - Experience working with high-scale, cloud-based architectures - Ability to take ownership of problems and drive them from design through production - Excellent collaboration and communication skills, with experience working across multiple functions and stakeholders - Strong sense of ownership and the ability to work with clarity in ambiguous spaces - Proficiency in written and verbal English - B.Sc. in Computer Science or equivalent practical experience **Bonus Points** - Experience with Domain-Driven Design (DDD) principles and practices - Experience with SaaS platform systems — identity, access management, billing, multi-tenancy, API gateways, or similar control-plane domains - Experience working on core entity systems, identity/account management, or SaaS onboarding flows - Experience with Node.js, GraphQL, or graph databases (Neo4j) - Experience with platform/infrastructure teams that serve internal engineering customers - Experience in the ad-tech ecosystem, preferably with hyper-scale systems - Recommended by an AppsFlyer employee 
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a> Oren Kaniel, CEO

Backend Software Engineer

AppsFlyer is the global leader in mobile attribution and marketing analytics, empowering thousands of the world's leading apps and brands to make smarter growth decisions. For most of these brands, the website is just as important as the app: it's where many customers discover them, sign up and buy. Yet web measurement is still fragmented, built on last-click, cookies and siloed tools that don't connect to the rest of the customer journey. Our Web Attribution product brings AppsFlyer's trusted, independent measurement to the web.
We are looking for a Senior Product Manager to lead AppsFlyer's expansion from mobile to web. In this role, you will own Web Attribution end-to-end: how AppsFlyer measures the paid and owned channels that drive website conversions, from search and social to video, AI assistance, CTV and influencers, and how those results connect with app and other platforms into one view of the customer.
 Join one of AppsFlyer's most strategic bets: bringing the market leader in mobile measurement to the web, in a small, fast-moving team with real visibility across R&amp;D, data and customers.
Help leading global brands get independent, trusted web measurement, while shaping a brand-new product area from the ground up.
What you’ll do
<ul>
<li>Own the Web Attribution product end-to-end, from discovery and strategy to execution, launch, adoption and continuous improvement.</li>
<li>Define and drive the roadmap for web performance measurement: attribution of any channel to web conversions (clicks, views, CTV and more), multi-touch, web analytics and reporting, and ad network integrations and optimization postbacks.</li>
<li>Lead in a privacy-first world: build durable measurement as cookies, identifiers and browser rules keep changing, through first-party data, probabilistic and modeled approaches, and partner integrations.</li>
<li>Work closely with R&amp;D (Backend, Frontend, Data Engineering, Data Science) to build scalable, high-performance measurement products.</li>
<li>Work with ad networks and platform partners to build and expand web integrations, bringing mobile-grade measurement to the web: granular, independent attribution and conversion data sent back to partners to power campaign optimization.</li>
<li>Partner with Sales, Customer Success, Solutions and Marketing on positioning, competitive strategy, pricing and adoption, in a market with well-established competitors.</li>
<li>Engage directly with customers, from mobile-first brands to web-first ecommerce, fintech and subscription businesses, to validate direction and drive adoption.</li>
<li>Drive prioritization in a high-demand environment with multiple stakeholders and competing initiatives.</li>
</ul>
What you have
<ul>
<li>Passion to solve, build, and provide real value to your customers</li>
<li>5+ years of product management experience, ideally in data-heavy B2B SaaS environments.</li>
<li>Proven experience building and scaling measurement, analytics, or performance marketing products.</li>
<li>Strong analytical mindset with the ability to define KPIs, interpret data, and use data to guide product decisions.</li>
<li>Experience working closely with engineering and data teams on complex, scalable systems.</li>
<li>Ability to operate in ambiguity and bring structure to complex problem spaces.</li>
<li>Strong stakeholder management skills and experience working cross-functionally in large organizations.</li>
<li>Excellent communication skills, with the ability to explain complex measurement concepts clearly to technical and non-technical audiences</li>
</ul>
Bonus points
<ul>
<li>Deep familiarity with the web measurement ecosystem: web analytics tools, tag managers, conversion APIs, and how the major ad platforms report web conversions.</li>
<li>Familiarity with attribution models, view-through and multi-touch attribution, incrementality, and privacy-related measurement challenges (cookie loss, browser restrictions, consent).</li>
<li>Experience with web-to-app, cross-device or cross-platform measurement.</li>
<li>Technical background in web development, analytics, data science, or engineering.</li>
<li data-stringify-indent="0" data-stringify-border="0">Recommended by an AppsFlyer employee&nbsp;</li>
</ul>
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a> Oren Kaniel, CEO

Senior Product Manager

AppsFlyer runs one of the industry's largest backend operations. Our platform processes 150+ billion daily app events, serving requests and powering analytics at a massive scale. Our Incrementality team builds the data foundation behind AppsFlyer's marketing experimentation platform. We help marketers understand what really works through large-scale A/B testing and advanced analytics. We're looking for a Senior Backend Engineer who enjoys turning complex statistical and algorithmic logic into scalable, production-grade systems. You'll build and optimize the services that power our experimentation engine, ensure the reliability of the pipelines behind it, and work closely with data scientists and product managers to bring new capabilities to life. 
<h3>What you’ll do</h3>
<ul>
<li>Develop end-to-end services and features, from gathering requirements and research to implementation, deployment, and monitoring.</li>
<li>Integrate and implement AI flows and solutions into the team and department.</li>
<li>Solve unique and yet unsolved industry problems at scale, even when faced with limited clarity on the optimal solution approach. Your ability to navigate and conquer such challenges will be highly valued.</li>
<li>Collaborate closely with Product Managers, Analysts, Data Scientists, and Software Engineers, working together to deliver exceptional value to our customers. Your contributions will directly contribute to shaping the success of our products.</li>
<li>Dive deep into the analysis and optimization of performance, scalability, and stability across our product portfolio, as well as the environments and tools supporting them. Your insights and improvements will have a significant impact on ensuring our technological excellence.</li>
<li>Embrace a continuous learning mindset, constantly exploring and evaluating new technologies. This commitment to innovation ensures that our products and systems remain at the forefront of the industry, effortlessly adapting to the ever-growing scale of our operations.</li>
<li>Elevate your impact by mentoring others, leading projects, and advocating for engineering best practices within your team. Your influence will extend beyond your own work, fostering a culture of growth and excellence.</li>
</ul>
<h3>What you have</h3>
<ul>
<li>B.Sc. in Computer Science or equivalent practical experience.</li>
<li>5+ years of development experience with a passion for excellence.</li>
<li>Strong server-side skills with proven experience building services in large-scale production environments.</li>
<li>Strong programming fundamentals — clean, testable, production-grade code, with the judgment to know what deserves abstraction. Comfortable being polyglot: our extended-platforms backend is functional (Clojure, Go) and you get productive in an unfamiliar codebase rather than rewriting it.</li>
<li>Experience with AI concepts and tools, integrating AI workflows into backend systems.</li>
<li>Experience with large-scale production databases.</li>
<li>Experience working in public cloud environments (AWS is a strong advantage).</li>
<li>Solid system design/architecture skills and technological expertise.</li>
<li>A drive to get things done as part of a team, taking ownership and leading others where needed.</li>
<li>A passion for mentoring, setting an example for your peers, and driving continuous improvement in your team's ways of working.</li>
</ul>
<h3>Bonus points</h3>
<ul>
<li>A/B testing or marketing measurement exposure.</li>
<li>Familiarity with Big Data tools such as Scala, Spark, or data pipeline frameworks.</li>
<li>Recommended by an AppsFlyer employee.</li>
</ul>
&nbsp;
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a> Oren Kaniel, CEO.

Senior Software Engineer

The DataOS team at AppsFlyer is building and operating a reliable, high-scale data platform that powers analytics and product capabilities across the company. We process more than 150 billion events per day and manage petabyte-scale historical data. Our team owns much more than a traditional "data lake" - including schema management, ETL pipelines, and interfaces to and from storage.
If you're excited by scale, ownership, and building production-grade data systems, we'd love to meet you.
Tech stack highlights
<h3> Key technologies include:</h3>
<ul>
<li>Processing and streaming: Spark, Kafka</li>
<li>Data lake and formats: S3, Parquet, Delta Lake, Iceberg, Hadoop, Hive</li>
<li>Cloud and compute:** AWS, EMR/EMR Serverless, Athena</li>
<li>Analytics and data platforms:** BigQuery, BigLake, Aerospike, AWS Glue, Databricks Delta Engine</li>
<li>Languages: Scala, Java, plus a broader polyglot engineering environment across AppsFlyer</li>
</ul>
<h3>What you’ll do:</h3>
<ul>
<li>Design, build, and evolve large-scale data pipelines from raw ingestion to production-ready datasets.</li>
<li>Develop and maintain Spark/Scala-based data processing workflows for both batch and streaming use cases.</li>
<li>Own data platform reliability, quality, and performance in production environments.</li>
<li>Collaborate with engineers, product owners, and stakeholders to define and deliver robust data solutions.</li>
<li>Help shape engineering standards and operational practices as the DataOS team grows.</li>
</ul>
What You Bring:
<ul>
<li>5+ years of software engineering experience, with strong hands-on Scala and/or Java development.</li>
<li>Strong Java core fundamentals</li>
<li>Proven experience with Spark and Kafka in production environments.</li>
<li>Experience with the Hadoop ecosystem and distributed data processing platforms (AWS, GCP, Azure, CDP, MapR, or similar).</li>
<li>Hands-on AWS experience, especially with S3 and EMR/EMR Serverless (Athena is a strong advantage).</li>
<li>Experience building and operating cloud-based, high-scale distributed systems.</li>
<li>Strong analytical and interpersonal skills, with the ability to work effectively across engineering and business teams.</li>
<li>Professional spoken and written English.</li>
</ul>
Bonus Points:
<ul>
<li>Knowledge of Scala is a plus.</li>
<li>Experience with the Hadoop ecosystem and distributed data processing platforms (AWS EMR, GCP Dataproc, Azure Cosmos, CDP, MapR, Databricks, or similar).</li>
<li>Hands-on AWS experience, especially with S3 and EMR/EMR Serverless.</li>
<li>Experience with CI/CD pipelines and tooling.</li>
<li>Experience with the Hadoop ecosystem and distributed data processing platforms (AWS, GCP, Azure, CDP, MapR, or similar).</li>
<li>Hands-on AWS experience, especially with S3 and EMR/EMR Serverless.</li>
<li>Experience building and operating cloud-based, high-scale distributed systems.</li>
<li>Referred by an AppsFlyer employee.</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>Paid Unlimited Vacation Days + all national holidays + additional recharge days</li>
<li>Meals Reimbursement</li>
<li>Sport Reimbursement</li>
<li>Breakfast in the office</li>
<li>Mental health program</li>
<li>Team building, happy hours, and other team activities</li>
<li>Paid sick days</li>
<li>Snacks, fruits &amp; ice cold beer</li>
<li>All new team members are provided with a brand-new Mac laptop with 2 monitors and a Starter package</li>
</ul>
Position number - 2895
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

AppsFlyer is known for its massive backend production. At any given moment thousands of servers are consuming 150+ billion mobile app events, crunching our users’ data, serving requests and communicating on a massive scale.
To maintain the universe we call AppsFlyer, we practice modern production operations with a complete self-serve CI/CD platform, a highly integrated observability stack for our micro-services, backends, and infrastructure, a culture of ownership and eagerness for quality.
The Analytics group is responsible for showing our clients the stories their data is telling. Through complex aggregation, mission tailored analytical databases and carefully crafted APIs we are able to provide slice and dice analysis in our beautiful dashboards and through the use of external integrations. Our group mixes disciplines from back-end, data, AI and front-end engineers and we’re looking for great Data-Oriented Backend Engineer developers that are passionate about what they do, who want to dive into the worlds of big data, microservices and production management at our scale, to help us reach our vision and goal: to be the best analytics suite in our business market.
<h3>What you'll do</h3>
<ul>
<li>Lead the backend and data direction of our team, and grow its backend and data capabilities to support our frontend-oriented engineers</li>
<li>Develop end-to-end, both client-facing and data infrastructure features, from data processing to database choice and modeling implementation</li>
<li>Collaborate with product managers and software engineers to deliver complex products.</li>
<li>Analyze and improve performance, scalability and stability of our systems, environments and tools.</li>
<li>If you're up to the challenge - Speak at meetups, write blog posts, speak at conferences, contribute to existing open source projects and release new open source software.</li>
</ul>
<h3>What you have</h3>
<ul>
<li>5+ years of development experience with a passion for excellence</li>
<li>Experience in data engineering with a focus on Apache and Scala-Spark / py-spark)</li>
<li>Experience with high throughput, low latency, mission-critical distributed systems</li>
<li>Great communication skills in English</li>
<li>B.Sc. in Computer Sciences or an equivalent.</li>
</ul>
<h3>Bonus Points</h3>
<ul>
<li>Experience with large-scale production databases</li>
<li>Experience with Airflow</li>
<li>Strong server-side skills.</li>
<li>Experience production grade BigQuery ETL and DBs.</li>
<li>Experience with production grade GO BE services.</li>
<li>Experience with production grade Clojure BE services.</li>
<li>An “AI mindset”: stays up to date with the AI landscape, explores tools like Cursor or GitHub Copilot, and looks for ways to boost productivity through AI</li>
<li>Recommended by an AppsFlyer employee</li>
</ul>
Benefits Package includes:
<ul>
<li>Health Insurance</li>
<li>Paid Unlimited Vacation Days + all national holidays + additional recharge days</li>
<li>Meals Reimbursement</li>
<li>Sport Reimbursement</li>
<li>Breakfast in the office</li>
<li>Mental health program</li>
<li>Team building, happy hours, and other team activities</li>
<li>Paid sick days</li>
<li>Snacks, fruits &amp; ice cold beer</li>
<li>All new team members are provided with a brand-new Mac laptop with 2 monitors and a Starter package</li>
</ul>
&nbsp;
Position number - 2945
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a> Oren Kaniel, CEO
&nbsp;

Senior Backend Engineer

The Head of Pricing owns the commercial architecture behind AppsFlyer’s product portfolio: pricing models, packaging, and list price structures. You’ll analyze how customers consume and derive value from the platform, define what we charge and how we package it, and build a commercial strategy GTM teams can execute.
This is a maternity cover role at a pivotal moment: we’re building an in-house pricing engine and moving our main pricing models onto it. You’ll lead the pricing side of that change and set up how AppsFlyer prices new products. You’ll report to VP Business Strategy and Operations.&nbsp;
What you’ll do:
<ul>
<li>Lead the evolution of our core hybrid and usage-based pricing models, including the pricing and packaging changes enabled by our new in-house pricing engine.</li>
<li>Own strategic pricing initiatives across AppsFlyer’s global portfolio, turning business priorities into clear recommendations, commercial frameworks, and execution plans.</li>
<li>Lead pricing and packaging for new product launches, from pilot pricing through to general availability, working with Product from the earliest stage.</li>
<li>Shape pricing for AI products and new monetization models.</li>
<li>Partner with global and regional go-to-market teams to align pricing strategy, governance, and processes with market dynamics and commercial priorities.</li>
<li>Streamline the pricing operating model, including processes, decision tools, approval workflows, controls, and cadence, so the business can make pricing decisions faster and at scale.</li>
<li>Build data-driven business cases and executive-level recommendations on pricing changes, packaging, incentives, and monetization strategy.</li>
<li>Work with Product, Finance, Legal, RevOps, Sales, Customer Success, and regional teams to make sure pricing and packaging are executed effectively.</li>
<li>Own the business requirements for pricing and packaging capabilities, including automation, configuration, governance, and the customer-facing experience, and partner with Product and Technology to deliver them.</li>
<li>Monitor pricing performance and commercial outcomes, including ARR, retention, and consumption trends, to refine strategy, protect margin, and unlock growth.</li>
</ul>
&nbsp;
What You Have:
<ul>
<li>6+ years in pricing, monetization, commercial strategy, revenue strategy, or a related field, preferably in a global technology or SaaS company.</li>
<li>Hands-on experience designing usage-based or hybrid pricing models.</li>
<li>At least one example where you led a pricing or packaging change end-to-end, from analysis through rollout, ideally a move to usage-based or hybrid pricing, including migrating existing customers.</li>
<li>A strategic, commercial mindset: the ability to connect market dynamics, customer behavior, product capabilities, and business goals into actionable pricing strategy.</li>
<li>Strong analytical and problem-solving skills, with the ability to build business cases, interpret performance data, and turn insights into decisions.</li>
<li>Deep understanding of pricing governance, discounting, packaging, and best practices, and of the systems and tools that support them.</li>
<li>Experience partnering with Product and Technology teams to define requirements, automate processes, and build scalable pricing tools or platform capabilities.</li>
<li>Proven ability to influence senior stakeholders across Sales, Product, Finance, and Operations.</li>
<li>B2B SaaS background; adtech or martech experience is an advantage.</li>
</ul>
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
 <a class="c-link" href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" target="_blank" data-stringify-link="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" data-sk="tooltip_parent">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a>&nbsp;Oren Kaniel, CEO

Head of Pricing- Maternity Cover

Please submit your CV in English.
<h3>About the Role </h3>
We’re looking for an Industry Lead – eCommerce to be our eCommerce expert in EMEA. You’ll work with clients, and with our own teams, on how mobile-first commerce really works: how customers are acquired and retained, which markets and models are growing, and where measurement changes the decisions people make. You’ll sit inside the Sales organization, but the job is advisory. You help clients and colleagues see their business more clearly, and the commercial outcomes follow from that.
EMEA is a varied region. Mature Western European markets sit next to fast-growing ones in CEE, the Middle East, and Africa. Clients range from D2C brands building their first performance programs to marketplaces running retail media businesses. You’ll need to hold a credible conversation with all of them.
<h2>What you’ll do</h2>
<ul>
<li>Be the vertical expert. Build a clear, evidence-based view of EMEA eCommerce: what’s changing, what’s working, and what’s next. Retail media, marketplaces, D2C, cross-border commerce, and quick commerce are all in scope. Share it with the people who need it.</li>
<li>Run executive business reviews for eCommerce clients. Use category benchmarks to show clients how they perform against their peers. Turn the data into a clear story, with recommendations they can act on.</li>
<li>Go deep on the data. Work with our data analysts on analyses such as conversion funnels, in-app event performance, and cohort behavior. Define the KPIs that matter for the vertical and track them over time. Use our benchmarking and AI-enabled tooling to make this repeatable.</li>
<li>Advise on strategy. Join client workshops and strategy conversations. Bring vertical context and best practice to help teams decide where to invest and what to measure.</li>
<li>Support account teams. Give Sales and Customer Success vertical insight, benchmarks, and positioning for their key accounts. Build account-level views of where a client stands and where the opportunity is.</li>
<li>Look ahead. Track where the vertical is heading, including new commerce models, platform changes, and the regulatory and privacy landscape (GDPR, DMA and others). Work out what it means for clients and for us.</li>
<li>Build playbooks and content. Create vertical playbooks, frameworks, and research that teams across the company can reuse. Work with Marketing, Product, and Enablement so it reaches the right audience.</li>
<li>Bring the market back to Product. Pass on what you hear from clients and from the market, so it shapes what we build.</li>
<li>Be visible in the industry. Publish, speak, host executive roundtables, and represent AppsFlyer at eCommerce events and forums.</li>
<li>Work as one global team. Collaborate with Industry Leads in other regions and verticals. Share methods, benchmarks, and learnings, and help us package our expertise in more structured ways.</li>
<li>Show the impact. Be clear about how your work influences client outcomes, pipeline, and growth. We measure the function’s contribution, and you’ll help us do it well.</li>
</ul>
<h2>What you have</h2>
<ul>
<li>6+ years in eCommerce, retail, or growth, strategy, or analytics roles serving them, such as in-house, agency, or consulting</li>
<li>Deep understanding of customer acquisition and retention: UA, re-marketing, conversion optimization, omnichannel</li>
<li>A strong analytical mindset. You’re comfortable with data and good at explaining what it means to non-analysts.</li>
<li>Experience advising senior stakeholders, including C-level, and running workshops or reviews with them</li>
<li>Strong writing, presentation, and storytelling skills</li>
<li>Experience working with sales or customer-facing teams on client strategy</li>
<li>Familiarity with multiple EMEA markets; additional languages are a plus</li>
<li>Ability to travel ~20% of the time</li>
</ul>
<h2>Why this role matters</h2>
Clients and colleagues rely on us to help them understand their market, not just to sell them software. As the Industry Lead for EMEA eCommerce, you bring one consistent view of the vertical across clients, data, and teams. You’re also part of a global team building a new kind of function inside AppsFlyer, and you’ll have real influence on how it develops. 
<h3>Bonus Points</h3>
<ul>
<li>Familiar with the Ad Tech industry&nbsp;</li>
<li>Introduced by an AppsFlyer employee</li>
</ul>
&nbsp;
As a global company operating in 19 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a> Oren Kaniel, CEO
&nbsp;

Industry lead E-Commerce

<div class="p-pdf_viewer_thumbnail">
&nbsp;
At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Enterprise Customer Success Manager to support our most strategic clients in the European region and help us shape the future of measurement. In this role, you’ll collaborate with top-tier professionals from around the world in a culture that celebrates curiosity, connection, and continuous learning. If you're passionate about delivering impact through meaningful relationships and personalized service, this is your chance to join the ride.
<h3>About the Role</h3>
As a Customer Success Manager for our Enterprise clients you will act as their trusted advisor, supporting them on both business and technical fronts. You’ll be the voice of the customer internally and a strategic partner externally, ensuring they maximize the value of the AppsFlyer platform while helping shape our product roadmap with their insights.
<h3>What You’ll Do</h3>
<ul>
<li>Manage customer relationships end-to-end, from onboarding to renewals, while ensuring their success across business, product, and technical needs. </li>
<li>Proactively share product updates, insights, and best practices to drive adoption and maximize impact. </li>
<li>Deliver training sessions, webinars, and demos to enable customers on new features and use cases. </li>
<li>Collaborate cross-functionally with Product and R&amp;D teams by voicing client feedback and advocating for product improvements. </li>
<li>Lead Executive Business Reviews to highlight value, the impact of AppsFlyer’s solutions on our customer success, and strategic growth opportunities. </li>
<li>Support upsell and expansion efforts by identifying business needs and aligning them with AppsFlyer solutions. </li>
<li>Be a part of the client’s extended team - accessible, insightful, and proactive. </li>
</ul>
<h3>What You Have</h3>
<ul>
<li>Fluency in English. </li>
<li>Experience in Customer Success, Account Management, or a similar client-facing role within SaaS or AdTech. </li>
<li>A strong understanding of web marketing, digital advertising, and business strategy. </li>
<li>A technical mindset with the ability to dive into APIs and campaign performance metrics. </li>
<li>Strong analytical skills, with the ability to interpret and analyze large data sets and resolve reporting discrepancies. </li>
<li>Great interpersonal skills and the ability to explain complex concepts to both technical and non-technical stakeholders. </li>
<li>Self-motivation and adaptability to thrive in a fast-moving, global environment. </li>
<li>Willingness to travel several times a year for customer meetings and conferences. </li>
</ul>
<h3>Bonus Points</h3>
<ul>
<li>Fluency in French or other languages is a huge plus. </li>
<li>Background in mobile marketing or app analytics. </li>
<li>Familiarity with SDK integrations and deep linking. </li>
<li>Product sense or experience collaborating with product teams. </li>
<li>Referred by an AppsFlyer team member. </li>
</ul>
<h3>Why Join Us?</h3>
AppsFlyer is a global company with 25 offices across 19 countries. From wellness programs and fitness initiatives, to our Global Employee Exchange and inclusive culture, we empower our people to grow professionally and personally.
Here, titles don’t define us - impact does. You’ll join a team where innovation is celebrated and collaboration drives everything we do.
We’re committed to building a diverse and inclusive workplace. Even if you don’t meet 100% of the qualifications, if this role excites you, we’d love to hear from you.
 
<h3>&nbsp;</h3>
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Customer Success Manager

Do you enjoy solving complex technical problems?
At AppsFlyer, the Support Team is a critical part of AppsFlyer’s business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve and help update our knowledge base articles. The role is highly collaborative and demands someone who can work across departments.
What you’ll do:
<ul>
<li>Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication -</li>
<li>Work with the&nbsp; Customer's App development team to troubleshoot any SDK implementation issues</li>
<li>Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues</li>
<li>Enrich our client Knowledge Base with relevant technical information.</li>
<li>Create and lead support improvement processes across the company.</li>
</ul>
What you have:
<ul>
<li>Korean native speaker, advanced proficiency in English, both written and spoken.&nbsp;</li>
<li>Passion for Superior Client Experience, people person, adaptive to multi cultural environments</li>
<li>3+ years of experience in technical customer support and superior communication skills for complicated issues.</li>
<li>Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills</li>
<li>Highly adaptable, fast learner, inquisitive</li>
<li>Multitasking with clear understanding of priority, and ability to work independently</li>
</ul>
Bonus Points:
<ul>
<li>Web / mobile marketing and digital advertising experience</li>
<li>Ability to integrate, test, and troubleshoot mobile SDKs</li>
<li>Background in web/ Mobile development or QA&nbsp;</li>
<li>Experienced in LLM and AI Agent</li>
<li>Being referred by an AppsFlyer team member</li>
</ul>
As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
<a class="c-link" href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" target="_blank" data-stringify-link="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" data-sk="tooltip_parent">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a>&nbsp;Oren Kaniel, CEO

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