Fullscript is a digital health platform that helps practitioners build better patient relationships through quality supplementation and intuitive tools for treatment adherence — all at no cost.

Practitioners write online supplement plans where patients order wellness products and find resources to improve their health education. Practitioners control what their patients pay so they can grow their practices, offer deep discounts, or strike a comfortable balance of both. Fullscript’s US catalog also supports wholesale orders for in-office dispensing.

Beyond supplement planning, Fullscript delivers evidence-based resources, ready-made protocols, personalized refill reminders, and more to help sustain optimal health over time.

fullscript

<div style="font-size: 18px;"><strong>About Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</p>
&nbsp;&nbsp;
<p>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</p>
&nbsp;&nbsp;
<p>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></p>
&nbsp;&nbsp;
<p><strong><span style="font-size: 16px;">This is your invitation.</span></strong></p>
&nbsp;&nbsp;
<div>Bring your ideas, your grit, and your care for people.<br>Join us and shape the future of care.</div>
</div>
<div style="font-size: 18px; margin-top: 35px; margin-bottom: 18px;"><strong>The Opportunity</strong></div>
<p>Own practitioner relationships across a defined book of business, guiding onboarding, adoption, and ongoing growth by helping practices effectively implement and optimize Fullscript within their workflows</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you'll do</strong></div>
<ul>
<li>Convert new practitioner sign-ups into ordering accounts and take them from first order to a consistent ordering rhythm.</li>
<li>
<p>Sell additional product lines, such as Labs and storefront, into existing accounts.</p>
</li>
<li>
<p>Hit monthly and quarterly targets for new ordering accounts and cross-sell.</p>
</li>
<li>
<p>Manage a portfolio of practitioner accounts across onboarding, growth, and retention stages.</p>
</li>
<li>
<p>Conduct calls, meetings, and training sessions to support practitioner understanding and use of the platform.</p>
</li>
<li>
<p>Guide practitioners through acquisition, adoption, and optimization stages by aligning Fullscript capabilities to their workflows and goals.</p>
</li>
<li>
<p>Identify practitioner needs, challenges, and opportunities through discovery and ongoing engagement.</p>
</li>
<li>
<p>Support practitioners in progressing from initial use to consistent and effective execution.</p>
</li>
<li>
<p>Communicate regularly via email, phone, and virtual meetings to maintain engagement and momentum.</p>
</li>
<li>
<p>Document all practitioner interactions, activities, and follow-ups in CRM systems.</p>
</li>
<li>
<p>Identify risks to adoption or engagement and take action to address them or escalate when needed.</p>
</li>
<li>
<p>Gather and relay practitioner feedback, insights, and product-related observations to internal teams.</p>
</li>
<li>
<p>Develop a strong working knowledge of Fullscript’s product offerings, including supplements, diagnostics, wholesale, and integrations.</p>
</li>
<li>
<p>Build and maintain trusted relationships with practitioners to support long-term engagement and retention.</p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you bring to the table</strong></div>
<div>&nbsp;</div>
<p><strong>Required:</strong></p>
<div style="line-height: 1.2;">
<ul>
<li>
<p>2–4 years of experience in Sales, Customer Success, Account Management, or a similar client-facing role.</p>
</li>
<li>
<p>Strong communication, relationship management, and problem-solving skills.</p>
</li>
<li>
<p>Experience conducting customer calls, trainings, or presentations.</p>
</li>
<li>
<p>Ability to manage a book of business and prioritize work across multiple accounts.</p>
</li>
<li>
<p>Experience using CRM systems such as Salesforce or similar tools.</p>
</li>
<li>
<p>Ability to learn and apply product knowledge across multiple offerings.</p>
</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Bonus if you have</strong></div>
<ul>
<li>Experience in healthcare, wellness, or digital health environments.</li>
<li>
<p>Familiarity with practitioner workflows or clinical operations.</p>
</li>
<li>
<p>Experience working to sales targets or quota.</p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What we can offer you</strong></div>
<div>&nbsp;</div>
<ul>
<li>Salary range:&nbsp;<strong data-start="6663" data-end="6690">$60k to $75k CAD</strong></li>
<li><span style="font-size: 10.5pt; font-family: Arial, sans-serif;">Variable compensation tied to account and order milestones, on top of base salary.</span></li>
<li>Remote-first flexibility to work where you work best.</li>
<li>Flexible PTO and competitive pay, because work-life balance matters</li>
<li style="list-style-type: revert;">RRSP/401k match and stock options to invest in your future</li>
<li style="list-style-type: revert;">Premium benefits package with customizable coverage, paramedical services, and an HSA.</li>
<li style="list-style-type: revert;">Fullscript discounts to save on high-quality wellness products</li>
<li style="list-style-type: revert;">Continuous learning opportunities to grow your skills and career</li>
</ul>
<div style="font-size: 11pt;">&nbsp;&nbsp;
<p>Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards&nbsp;package.</p>
&nbsp;&nbsp;
<p>Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.</p>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Why Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.</p>
&nbsp;&nbsp;
<p style="font-size: 18px; margin-top: 35px;"><strong>What to Know Before You Apply</strong></p>
&nbsp;&nbsp;
<p>We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.</p>
&nbsp;&nbsp;
<p><strong>A quick note:</strong> Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</p>
&nbsp;&nbsp;
<p>Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.</p>
&nbsp;&nbsp;
<p>All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.</p>
&nbsp;&nbsp;
<p>We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.</p>
&nbsp;&nbsp;
<div style="font-size: 18px; margin-top: 35px;"><strong>Learn More</strong></div>
&nbsp;&nbsp;
<div><span style="color: #0d7656;"><strong><a href="http://www.fullscript.com/" style="color: #0d7656;">www.fullscript.com</a></strong></span></div>
&nbsp;&nbsp;
<div><span style="text-decoration: underline; color: #0d7656;"><strong><a href="https://www.instagram.com/fullscripthq/?hl=en" style="color: #0d7656; text-decoration: underline;">@fullscriptHQ</a> </strong></span>on instagram</div>
&nbsp;&nbsp;
<div><strong><span style="color: #0d7656;"><a href="https://youtu.be/ebcF2Vz3xf8" style="color: #0d7656;">@fullscript</a> </span></strong><span style="color: #000000;">on YouTube</span></div>
&nbsp;&nbsp;
<div><span style="color: #000000;"><span style="color: #0d7656;"><a href="https://www.linkedin.com/company/fullscript/posts/?feedView=all" style="color: #0d7656;"><strong>FullScript&nbsp;</strong></a></span>on LinkedIn</span></div>
&nbsp;&nbsp;
<div>&nbsp;</div>
</div>

Practice Growth Specialist

<div><strong><span style="font-size: 18px;">About Fullscript</span></strong></div>
<div>&nbsp;</div>
<div>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</div>
<div>&nbsp;</div>
<div>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</div>
<div>&nbsp;</div>
<div>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></div>
<div>&nbsp;</div>
<div><strong><span style="font-size: 16px;">This is your invitation.</span></strong></div>
<div>&nbsp;</div>
<div>Bring your ideas, your grit, and your care for people.</div>
<div>Join us and shape the future of care.</div><div><br></div><div>
<h3><strong>About the opportunity:</strong></h3>
<p>We're seeking a detail-oriented professional to ensure accurate and timely payroll processing. Your expertise will play a crucial role in maintaining financial integrity and supporting our organization. Bring your technical expertise, sound judgment, and a people-first approach to our Canadian payroll operations. You’ll play a key role in delivering accurate, timely payroll, navigating complex payroll questions, and supporting reliable financial reporting.</p>
<p>Your impact will extend across the full payroll cycle, Including: bi-weekly processing and employee inquiries to reconciliations, year-end reporting, and audit support. As a trusted resource for employees and managers, you’ll make payroll information clear and accessible while handling sensitive information with care.</p>
<p>You’ll also help shape how we work by identifying opportunities to strengthen controls, simplify workflows, and iterating on how we use our HRIS and ERP. This opportunity is well suited to someone who enjoys taking ownership, solving problems, and making payroll processes more efficient and dependable.</p>
</div>

Senior Payroll Specialist

<div><strong><span style="font-size: 18px;">About Fullscript</span></strong></div>
<div>&nbsp;</div>
<div>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</div>
<div>&nbsp;</div>
<div>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</div>
<div>&nbsp;</div>
<div>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></div>
<div>&nbsp;</div>
<div><strong><span style="font-size: 16px;">This is your invitation.</span></strong></div>
<div>&nbsp;</div>
<div>Bring your ideas, your grit, and your care for people.</div>
<div>Join us and shape the future of care.</div><div><br></div><div>
<h3>The Role:</h3>
<p>Fullscript is how thousands of healthcare providers deliver better care to their patients, and paid digital is one of our biggest growth levers. As <strong>Senior Digital Marketing Specialist</strong>, you’ll oversee paid strategy across search, social, and programmatic, manage a large budget, and have a dedicated experimentation budget to find the channels and tactics that will drive our next stage of growth. You’ll work with a high-performing agency and a small in-house team, with the autonomy to shape how Fullscript reaches new providers online.</p>
<p>The ideal candidate is a data-driven and strategic marketing leader who can balance hands-on campaign management with long-term strategic vision. You will shape Fullscript’s paid digital approach, mentor a growing team, and continuously evolve how Fullscript connects with healthcare providers online.</p>
</div>

Senior Digital Marketing Specialist

<div style="font-size: 18px;"><strong>About Fullscript</strong></div>
<div>
<p>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</p>
<p>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</p>
<p>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></p>
<p><strong><span style="font-size: 16px;">This is your invitation.</span></strong></p>
<div>Bring your ideas, your grit, and your care for people.<br>Join us and shape the future of care.</div>
</div>
<div style="font-size: 18px; margin-top: 35px; margin-bottom: 18px;"><strong>The Opportunity</strong></div>
<div>
<p data-pm-slice="1 1 []">We’re looking for an Accounting Manager who understands accounting from end to end and knows how to turn that knowledge into better ways of working.</p>
<p>This role brings together accounting management and business transformation. You’ll lead our Accounts Payable team while rethinking the processes behind their work, identifying manual tasks, resolving bottlenecks, and implementing AI and automation that improve accuracy and help us scale.</p>
<p>Your primary focus will be Procure-to-Pay (P2P): how purchasing, inventory, vendor invoices, approvals, payments, and reconciliations connect to the general ledger and ultimately the P&amp;L. You’ll bring the accounting judgment to understand what should be automated, what controls need to stay in place, and how changes affect financial reporting and audit requirements.</p>
<p>You’ll help define the path, working closely with Accounting, business teams, and systems partners to take improvements from initial opportunity through implementation, adoption, and measurable results.</p>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you'll do</strong></div>
<div>
<ul>
<li>
<p>Lead and develop the Accounts Payable team, setting clear priorities and supporting accurate, timely processing, payments, and reconciliations.</p>
</li>
<li>
<p>Map existing accounting and P2P workflows to identify repetitive tasks, manual handoffs, bottlenecks, and recurring errors.</p>
</li>
<li>
<p>Build and deliver an automation roadmap that moves targeted processes toward touchless processing, with clear controls and exception handling.</p>
</li>
<li>
<p>Own AI, automation, and process improvement projects from discovery and requirements through solution design, implementation, testing, training, and adoption.</p>
</li>
<li>
<p>Apply a full-cycle accounting perspective to process changes, ensuring transactions flow correctly into the GL and P&amp;L and support accurate period-end reporting.</p>
</li>
<li>
<p>Improve the connections between purchasing, goods receiving, invoice matching, vendor management, approvals, payments, and reconciliations.</p>
</li>
<li>
<p>Partner with Accounting, Partner Managers, Distribution Centers, and systems teams to resolve root causes and redesign workflows across departments.</p>
</li>
<li>
<p>Strengthen approval controls, audit trails, reconciliations, and documentation as processes become more automated.</p>
</li>
<li>
<p>Evaluate and implement practical uses of AI and automation within accounting workflows, with appropriate validation and oversight.</p>
</li>
<li>
<p>Define and track measures such as touchless processing rates, exception volumes, processing time, accuracy, and manual effort saved.</p>
</li>
<li>
<p>Support audit readiness and financial reporting through reliable processes, complete documentation, and timely resolution of accounting issues.</p>
</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you bring to the table</strong></div>
<div>
<ul>
<li>
<p>Experience as an Accounting Manager, with a strong foundation in full-cycle accounting, the general ledger, reconciliations, period-end close, audit requirements, and the P&amp;L.</p>
</li>
<li>
<p>A broad accounting background that allows you to assess how changes in AP and purchasing affect expense recognition, account balances, controls, and financial reporting.</p>
</li>
<li>
<p>Demonstrated experience implementing AI and automation in accounting or finance workflows. You’ve taken projects from identifying an opportunity through implementation, testing, adoption, and measuring results.</p>
</li>
<li>
<p>Experience delivering an accounting or finance system implementation, integration, or significant workflow redesign, with clear ownership of the outcome.</p>
</li>
<li>
<p>Practical knowledge of P2P processes, including vendor invoices, purchase orders, approvals, matching, payments, and reconciliations.</p>
</li>
<li>
<p>People management experience, including coaching, prioritizing work, and helping a team adopt new systems and processes.</p>
</li>
<li>
<p>Strong ERP knowledge and an understanding of how transactions move between operational systems and the GL.</p>
</li>
<li>
<p>The initiative to take a broad objective, investigate the problem, bring the right people together, and deliver improvements with minimal direction.</p>
</li>
<li>
<p>Clear communication skills and the ability to turn accounting requirements into practical solutions with business and technical partners.</p>
</li>
</ul>
<p><strong style="font-size: 18px;">Bonus if you have</strong></p>
</div>
<div>
<ul>
<li>
<p>A CPA designation and Big Four audit experience, both highly preferred.</p>
</li>
<li>
<p>Private industry accounting experience following public practice.</p>
</li>
<li>
<p>Experience in wholesale, distribution, manufacturing, retail, CPG, or another business where purchasing and physical inventory are central to operations.</p>
</li>
<li>
<p>Inventory accounting knowledge, including how purchasing, receiving, inventory balances, and related expenses flow through the financial statements.</p>
</li>
<li>
<p>Hands-on experience with NetSuite, SPS Commerce EDI, or similar ERP and transaction integration tools.</p>
</li>
<li>
<p>Practical experience applying tools such as ChatGPT or Claude to accounting work, supported by examples of how you validated outputs and improved a process.</p>
</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What we can offer you</strong></div>
<div>
<ul>
<li>
<p>Remote-first flexibility to work where you work best, with Ottawa or Toronto preferred for this role.</p>
</li>
<li>
<p>Flexible PTO and competitive pay, because work-life balance matters</p>
</li>
<li>
<p>RRSP match and competitive compensation packages to invest in your future</p>
</li>
<li>
<p>Premium benefits package with customizable coverage, paramedical services, and an HSA.</p>
</li>
<li>
<p>Fullscript discounts to save on high-quality wellness products</p>
</li>
<li>
<p>Continuous learning opportunities to grow your skills and career</p>
</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Compensation Range</strong></div>
<p>The salary range for this role is between <strong>$120,000 and $140,000 CAD</strong>. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.<br><br>Final base salary depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>Why Fullscript</strong></div>
<div>
<p>Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.</p>
<p style="font-size: 18px; margin-top: 35px;"><strong>What to Know Before You Apply</strong></p>
<p>We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.</p>
<p><strong>A quick note:</strong> Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</p>
<p>Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.</p>
<p>All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.</p>
<p>We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>Learn More</strong></div>
<div><span style="color: #0d7656;"><strong><a href="http://www.fullscript.com/" style="color: #0d7656;">www.fullscript.com</a></strong></span></div>
<div><span style="text-decoration: underline; color: #0d7656;"><strong><a href="https://www.instagram.com/fullscripthq/?hl=en" style="color: #0d7656; text-decoration: underline;">@fullscriptHQ</a> </strong></span>on instagram</div>
<div><strong><span style="color: #0d7656;"><a href="https://youtu.be/ebcF2Vz3xf8" style="color: #0d7656;">@fullscript</a> </span></strong><span style="color: #000000;">on YouTube</span></div>
<div><span style="color: #000000;"><span style="color: #0d7656;"><a href="https://www.linkedin.com/company/fullscript/posts/?feedView=all" style="color: #0d7656;"><strong>FullScript&nbsp;</strong></a></span>on LinkedIn</span></div>
</div>

Accounting Manager

<div style="font-size: 18px;"><strong>About Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</p>
&nbsp;&nbsp;
<p>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</p>
&nbsp;&nbsp;
<p>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></p>
&nbsp;&nbsp;
<p><strong><span style="font-size: 16px;">This is your invitation.</span></strong></p>
&nbsp;&nbsp;
<div>Bring your ideas, your grit, and your care for people.<br>Join us and shape the future of care.</div>
</div>
<div style="font-size: 18px; margin-top: 35px; margin-bottom: 18px;"><strong>The Opportunity</strong></div>
<div>
<p>The Senior Technical Writer owns documentation for one or more product areas of the Fullscript platform, and partners on the content strategy behind how the Support Center as a whole is structured. It has grown alongside a platform that evolves quickly. Expect a mix of mature documentation to maintain and refine, and newer product surfaces where you decide what should exist at all.</p>
<p>This role reports to the Manager, Support Documentation, and is a primary partner on content strategy. You are comfortable deciding how content is structured so people can find it, where the line falls between self-service and a conversation with a support agent, which numbers the work should move, and what to stop doing. The work stays hands-on. You will keep writing and editing documentation alongside the structural work.</p>
<p>The Support Center is the source of truth for platform knowledge, whether the reader is a practitioner, a patient, or one of our own support agents. An error in it reaches every audience at once, and content has to hold up for someone scanning a page as much as for a system pulling a single answer out of it.</p>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you'll do</strong></div>
<div>&nbsp;&nbsp;
<h3><strong>Documentation ownership</strong></h3>
<ul>
<li>
<p>Own the content lifecycle for your product areas, from planning and drafting through maintenance and retirement, across every audience those areas touch.</p>
</li>
<li>
<p>Document complex platform behavior, including integrations, identity and permissions, and net-new features with no existing content model to build on.</p>
</li>
<li>
<p>Answer the question the reader arrived with, and where it genuinely helps, surface the adjacent capability they did not know existed.</p>
</li>
<li>
<p>Use AI-assisted authoring to draft, summarize, and audit, then validate the output against the product before it publishes.</p>
</li>
</ul>
<h3><strong>Information architecture and content strategy</strong></h3>
<ul>
<li>
<p>Partner with the Manager, Support Documentation, to design and evolve the information architecture of the Support Center: taxonomy, content types, navigation, and the metadata schema underneath them.</p>
</li>
<li>
<p>Identify when a new feature makes existing documentation inconsistent or redundant, and lead the consolidation rather than layering new content on top.</p>
</li>
<li>
<p>Monitor documentation effectiveness through self-service resolution, search performance, feature adoption, and support contact volume on documented topics, and prioritize work based on what those show.</p>
</li>
<li>
<p>Produce AI-ready content: topics that still make sense when a system pulls one out on its own, consistent semantic markup, and metadata complete enough to route a question to the right answer.</p>
</li>
<li>
<p>Use insights on where AI-assisted support returns wrong answers to prioritize the content fixes that follow, and negotiate that work against everything else in the queue.</p>
</li>
</ul>
<h3><strong>Release scoping and cross-functional collaboration</strong></h3>
<ul>
<li>
<p>Gather and validate technical information ahead of a release, partnering with Product Management, Product Marketing, Engineering, and whichever subject matter experts (SMEs) own the detail, and translate what you learn into documentation.</p>
</li>
<li>
<p>Work with support managers and frontline agents to find where customers get stuck, and use what they see to decide what gets documented and at what depth. Flag for Product when a pattern points at the product rather than the content.</p>
</li>
<li>
<p>Produce an impact assessment for each release: which existing content becomes inaccurate, which audiences are affected, and who owns each open question.</p>
</li>
<li>
<p>Identify what readers will need that the product specification does not address, and pursue those questions to an answer rather than documenting around the gap.</p>
</li>
<li>
<p>Scope and size the releases nobody else can take yet, flag what will not fit early enough for someone to make a call, and grow the team's scoping until writers handle their own domains unaided.</p>
</li>
</ul>
<h3><strong>Standards, quality, and governance</strong></h3>
<ul>
<li>
<p>Model and enforce the style guide, editorial policy, and content quality standard, and keep them current as the platform changes.</p>
</li>
<li>
<p>Maintain consistent terminology across the Support Center: a controlled vocabulary of approved terms, the variants to avoid, and definitions SMEs have signed off on.</p>
</li>
<li>
<p>Improve content operations: templates and content types, SME review and approval workflows, and a review cadence driven by risk, usage, and feedback rather than by article age.</p>
</li>
<li>
<p>Govern the entire Support Center, including content the team does not author: taxonomy and metadata consistency, deduplication, and a defined path from published to deprecated to archived with redirects in place.</p>
</li>
</ul>
<h3><strong>Peer review and mentorship</strong></h3>
<ul>
<li style="list-style-type: none;">
<ul>
<li>
<p>Provide peer review and mentorship on craft, and be the editorial resource other writers come to.</p>
</li>
<li>
<p>Bring other writers into release scoping and walk them through how you got to the impact assessment.</p>
</li>
</ul>
</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you bring to the table</strong></div>
<ul>
<li>
<p>5+ years writing technical or support documentation for SaaS platforms or complex software environments.</p>
</li>
<li>
<p>Direct experience changing the structure of a documentation set, knowledge base, or help center, not only working within one.</p>
</li>
<li>
<p>Strong writing skills, with the ability to turn complex technical behavior into accurate, scannable documentation, and to write the same information at the right depth for a practitioner, a patient, or a support agent.</p>
</li>
<li>
<p>Comfortable working from incomplete information. You can define the documentation plan for a release that is still taking shape instead of waiting for a finished brief.</p>
</li>
<li>
<p>Experience with content modeling and single-sourcing, so a fact lives in one place rather than being maintained across a dozen articles.</p>
</li>
<li>
<p>Proficiency in a modern content management system, including its structured fields and metadata rather than only its authoring view.</p>
</li>
<li>
<p>Comfort with AI-assisted authoring, and an interest in why a well-written article can still produce a wrong answer.&nbsp;&nbsp;</p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>Bonus if you have</strong></div>
<ul>
<li>&nbsp;Healthcare, clinical, or other regulated software documentation experience.</li>
<li>
<p>Experience with knowledge management practices where support agents contribute and improve content as they resolve cases.</p>
</li>
<li>
<p>Experience improving how content gets found, through on-site search relevance, query analysis, or external ranking.</p>
</li>
<li>
<p>Documenting integrations across a partner ecosystem, where behavior differs from one integration to the next.</p>
</li>
<li>
<p>Experience with a component content management system (CCMS) such as Paligo, Heretto, or IXIASOFT, or with structured authoring in DITA.</p>
</li>
<li>
<p>Taxonomy or ontology work, including knowledge graphs and the entity relationships underneath them.</p>
</li>
<li>
<p>Prior work grounding a knowledge base for retrieval-augmented generation (RAG) or an AI support assistant, including how you measured whether the answers came back right.</p>
</li>
<li>
<p>Prompt design, or a working view of where AI-generated drafts reliably fall short.&nbsp;&nbsp;</p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What we can offer you</strong></div>
<div>&nbsp;&nbsp;</div>
<ul>
<li>Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Flexible PTO and competitive pay, because work-life balance matters&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>RRSP/401k match and competitive compensation packages to invest in your future&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Premium benefits package with customizable coverage, paramedical services, and an HSA.&nbsp;</li>
<li>Fullscript discounts to save on high-quality wellness products&nbsp; &nbsp;&nbsp;</li>
<li>Continuous learning opportunities to grow your skills and career</li>
</ul>
<div>&nbsp;&nbsp;</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Compensation range</strong></div>
<p>The salary range for this role is between <strong>$75,000 and $90,000 (CAD)</strong>. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.<br><br>Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>Why Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.</p>
<p style="font-size: 18px; margin-top: 35px;"><strong>What to Know Before You Apply</strong></p>
<p>We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.</p>
&nbsp;&nbsp;
<p><strong>A quick note:</strong> Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</p>
&nbsp;&nbsp;
<p>Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.</p>
&nbsp;&nbsp;
<p>All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.</p>
&nbsp;&nbsp;
<p>We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.</p>
&nbsp;&nbsp;
<div style="font-size: 18px; margin-top: 35px;"><strong>Learn More</strong></div>
&nbsp;&nbsp;
<div><span style="color: #0d7656;"><strong><a href="http://www.fullscript.com/" style="color: #0d7656;">www.fullscript.com</a></strong></span></div>
&nbsp;&nbsp;
<div><span style="text-decoration: underline; color: #0d7656;"><strong><a href="https://www.instagram.com/fullscripthq/?hl=en" style="color: #0d7656; text-decoration: underline;">@fullscriptHQ</a> </strong></span>on instagram</div>
&nbsp;&nbsp;
<div><strong><span style="color: #0d7656;"><a href="https://youtu.be/ebcF2Vz3xf8" style="color: #0d7656;">@fullscript</a> </span></strong><span style="color: #000000;">on YouTube</span></div>
&nbsp;&nbsp;
<div><span style="color: #000000;"><span style="color: #0d7656;"><a href="https://www.linkedin.com/company/fullscript/posts/?feedView=all" style="color: #0d7656;"><strong>FullScript&nbsp;</strong></a></span>on LinkedIn</span></div>
&nbsp;
<div>&nbsp;&nbsp;</div>
</div>

Senior Technical Writer, Support Documentation

<div><strong><span style="font-size: 18px;">About Fullscript</span></strong></div>
<div>&nbsp;</div>
<div>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</div>
<div>&nbsp;</div>
<div>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</div>
<div>&nbsp;</div>
<div>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></div>
<div>&nbsp;</div>
<div><strong><span style="font-size: 16px;">This is your invitation.</span></strong></div>
<div>&nbsp;</div>
<div>Bring your ideas, your grit, and your care for people.</div>
<div>Join us and shape the future of care.</div><div><br></div><div>
<h2 style="margin-top: 18pt; margin-bottom: 6pt;"><span style="font-size: 16pt; font-family: Mulish, sans-serif; font-weight: 400;">The Opportunity</span></h2>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">We're looking for a Staff Security Engineer to define and drive Fullscript's defensive threat detection, incident response, and AI-assisted SecOps capability across our cloud infrastructure, identity, endpoints, and application ecosystems.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">This role sits at the technical core of our Security function. You will architect modern detection systems, leverage AI/ML to automate SecOps workflows, and establish defensive testing practices for AI threat vectors. Partnering with Engineering and Platform teams, you will ensure our detection and response capabilities scale with Fullscript's fast-growing, AI-first infrastructure.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">The ideal candidate has owned enterprise-scale detection engineering and incident response end-to-end. You are a pragmatic, forward-thinking engineer who excels at designing AI-augmented SOC workflows, conducting targeted AI defensive testing, and converting threat telemetry into automated, high-precision detection and response systems.</span></p>
<h2 style="margin-top: 18pt; margin-bottom: 6pt;"><span style="font-size: 16pt; font-family: Mulish, sans-serif; font-weight: 400;">What You'll Do</span></h2>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Detection Engineering &amp; Defensive Strategy</span></strong></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Set the multi-quarter technical direction for detection and response, and drive it across Security, Platform, and Engineering teams.</span></p>
</li>
<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Architect, author, and maintain advanced detection logic across SIEM, cloud infrastructure, identity systems, endpoint protection, and AI/ML pipelines.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Establish detection coverage and defensive controls against emerging AI and agentic threat vectors (e.g., prompt injection, tool misuse, and data exfiltration patterns).</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Own the full rule lifecycle, from authoring and testing through tuning and retirement, and measure it against concrete signals: detection coverage, precision (false-positive rate), and time-to-detect.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Create and maintain dashboards and reporting that give leadership visibility into alert volume, response times, and trends over time.</span></p>
</li>
</ul>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Mulish, sans-serif;">AI-Augmented Security Operations &amp; Automation</span></strong></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Design and deploy AI-assisted investigation workflows that leverage LLMs and automated agents to accelerate triage, context enrichment, and threat containment.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Build and extend internal security tooling to support identity resolution, cross-source log correlation, and natural-language querying over security telemetry.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Automate the handoff between detection tooling and our ticketing system so investigations move from alert to resolution with minimal manual work.</span></p>
</li>
</ul>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Incident Response &amp; Investigations</span></strong></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Lead and support security investigations end-to-end, from initial triage through containment and resolution.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Mentor Security Operations team members and set the standards the team builds against, including rule quality, detection-as-code practices, and investigation rigor.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with relevant teams across the business to investigate and remediate security escalations surfaced from Customer Support, Customer Delivery, and internal teams.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Maintain and improve response playbooks based on lessons learned from real investigations.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Participate in an on-call rotation to respond to security incidents outside business hours.</span></p>
</li>
</ul>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Mulish, sans-serif;">AI Defensive Testing &amp; Validation</span></strong></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Threat model new and existing systems, including AI agents and services, to identify what could go wrong, what we would need to see to catch it, and how we would respond.</span></p>
</li>
<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Lead defensive testing, purple-teaming, and adversarial validation exercises to test alert fidelity and evaluate detection resilience against AI-driven threats.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with Platform and Engineering teams to ensure new AI services and features expose necessary logging and telemetry for effective security monitoring.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Evaluate authorization and access-control changes for security-relevant blast radius, and drive remediation with the engineering teams that own the affected systems.</span></p>
</li>
</ul>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Mulish, sans-serif;">Threat Intelligence</span></strong></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Operationalize threat intelligence into actionable detections and tracked follow-up work.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Coordinate indicator of compromise (IOC) blocking across endpoint, network, and web layers.</span></p>
</li>
</ul>
<h2 style="margin-top: 18pt; margin-bottom: 6pt;"><span style="font-size: 16pt; font-family: Mulish, sans-serif; font-weight: 400;">What You Bring to the Table</span></h2>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Mulish, sans-serif;">8+ years of experience in detection engineering, incident response, or security engineering, with demonstrated leadership in shaping organizational security strategy.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Practical experience incorporating AI tooling into SecOps workflows, along with familiarity with detection strategies for AI-specific threat vectors.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong scripting/automation skills (Python, JavaScript, or similar) and experience building workflows in a SOAR-style or workflow automation platform.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience managing security controls as code (e.g., Terraform), with changes made through peer review rather than manual console changes.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience securing cloud environments (AWS preferred) and modern SaaS/identity stacks.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Hands-on incident response experience: triage, investigation, containment, and postmortem/playbook development.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Working knowledge of adversary tradecraft (MITRE ATT&amp;CK) and the ability to translate it into practical, tuned detections rather than noisy alerts.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Proven ability to partner directly with engineering and infrastructure teams to define telemetry and control requirements for systems you don't own.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Excellent written communication. This role regularly turns investigation findings into clear, factual updates for technical and non-technical stakeholders alike.</span></p>
</li>
</ul>
<h2 style="margin-top: 18pt; margin-bottom: 6pt;"><span style="font-size: 16pt; font-family: Mulish, sans-serif; font-weight: 400;">Bonus if You Have</span></h2>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience contributing to or building from open detection content, such as Sigma rules or community rule repos.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience collaborating with red/purple-team exercises to validate detection coverage.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience supporting a healthcare, regulated, or otherwise highly sensitive-data environment.</span></p>
</li>
<li style="font-size: 11pt; font-family: Mulish, sans-serif;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Relevant certifications (GCIH, GCFA, GCTI, GCDA, or equivalent practical experience).</span></p>
</li>
</ul>
</div>

Staff Security Engineer, AI-Driven Detection & Response

<div>At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.</div>
<div>&nbsp;</div>
<div>We are hiring <strong>Warehouse Associates</strong> at our <strong>Lenexa, Kansas </strong>warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.</div>
<div>&nbsp;</div>
<div>The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.</div><div><br></div><div><strong>**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</strong></div>

Warehouse Associate (Lenexa, KS)

<div style="font-size: 18px;"><strong>About Fullscript</strong></div>
<div>
<p>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</p>
<p>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</p>
<p>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></p>
<p><strong><span style="font-size: 16px;">This is your invitation.</span></strong></p>
<div>Bring your ideas, your grit, and your care for people.<br>Join us and shape the future of care.</div>
</div>
<div style="font-size: 18px; margin-top: 35px; margin-bottom: 18px;"><strong>The Opportunity</strong></div>
<p data-start="10" data-end="290">Fullscript offers co-op placements across a range of teams and functions. This general application is for students who are excited to gain hands-on experience, contribute to meaningful work, and explore where they can make the biggest impact during their placement.</p>
<p data-start="292" data-end="735">Our teams work on high-impact projects that support practitioners, patients, and the overall Fullscript platform. Depending on the role and team, co-op students may contribute to product development, operations, data, design, customer experience, business functions, and more. You’ll have the chance to learn how work moves from idea to execution, collaborate with experienced teammates, and build practical skills in a fast-paced environment.</p>
<p data-start="1028" data-end="1306">At Fullscript, co-op students are treated as real contributors from day one. You’ll gain meaningful hands-on experience, receive support and mentorship, and get exposure to how a growing company operates. If that sounds like your kind of environment, we’d love to hear from you.</p>
<p data-start="1028" data-end="1306">This is a paid co-op opportunity open to students who are legally eligible to work full-time hours (approximately 40 hours per week) in Canada (preferably Ottawa, ON) for at least a 4 month term (Winter 2027). We’re looking for curious, motivated, dependable students who enjoy solving problems, learning quickly, and working with others to do great work.</p>
<p><strong style="font-size: 18px;">What does a co-op student do here?</strong></p>
<div>
<ul data-spread="false">
<li>Contribute to real projects that support your team’s goals and priorities</li>
<li>Collaborate with teammates across functions and learn how work gets done in a growing company</li>
<li>Build practical skills through day-to-day experience, feedback, and mentorship</li>
<li>Participate in team meetings, planning, and shared problem-solving</li>
<li>Take ownership of assigned work and help move projects forward</li>
<li>Explore different areas of interest and gain broader exposure where possible</li>
<li>Take part in the full workplace experience, including onboarding, regular check-ins, mentorship, and learning opportunities</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you bring to the table</strong></div>
<ul>
<li>Currently pursuing post-secondary education, or recently completed a program, in a relevant area</li>
<li>Legally entitled to work full-time in Canada</li>
<li>A strong willingness to learn, take initiative, and contribute<br>Good communication and collaboration skills</li>
<li>Comfort working in a team environment and adapting to new challenges</li>
<li>Previous co-op, internship, part-time work, volunteer, academic, or project experience is an asset</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>Bonus if you have</strong></div>
<ul>
<li data-section-id="1p2fvld" data-start="2426" data-end="2469">Experience working on team-based projects</li>
<li data-section-id="16hzwa7" data-start="2470" data-end="2547">Familiarity with tools, systems, or workflows related to your area of study</li>
<li data-section-id="1s47n0b" data-start="2548" data-end="2588">Experience in a fast-paced environment</li>
<li data-section-id="11hgthq" data-start="2589" data-end="2640">Interest in healthcare, technology, or e-commerce</li>
<li data-section-id="1o2c8rv" data-start="2641" data-end="2717">Curiosity about how different functions work together in a growing company</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What we can offer you</strong></div>
<div>
<ul>
<li data-section-id="klzz0k" data-start="2744" data-end="2794">Meaningful, hands-on experience with real impact</li>
<li data-section-id="1qeqmk7" data-start="2795" data-end="2857">Mentorship, feedback, and support from experienced teammates</li>
<li data-section-id="18jlyxj" data-start="2858" data-end="2934">Opportunities to learn, grow, and build skills that carry into your career</li>
<li data-section-id="xlgpu7" data-start="2935" data-end="3034">A chance to connect with teams across the business and better understand where your interests fit</li>
<li data-section-id="1omznfo" data-start="3035" data-end="3104">Participation in engaging company events and learning opportunities</li>
<li data-section-id="741u5v" data-start="3105" data-end="3149">Flexibility to work Wherever You Work Well</li>
</ul>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Compensation Range</strong></div>
<p>The hourly rate for this role is $<strong>30/hour (CAD)</strong>. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.<br><br>Final base salary depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>Why Fullscript</strong></div>
<div>
<p>Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.</p>
<p style="font-size: 18px; margin-top: 35px;"><strong>What to Know Before You Apply</strong></p>
<p>We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.</p>
<p><strong>A quick note:</strong> Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</p>
<p>Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.</p>
<p>All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.</p>
<p>We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>Learn More</strong></div>
<div><span style="color: #0d7656;"><strong><a href="http://www.fullscript.com/" style="color: #0d7656;">www.fullscript.com</a></strong></span></div>
<div><span style="text-decoration: underline; color: #0d7656;"><strong><a href="https://www.instagram.com/fullscripthq/?hl=en" style="color: #0d7656; text-decoration: underline;">@fullscriptHQ</a> </strong></span>on instagram</div>
<div><strong><span style="color: #0d7656;"><a href="https://youtu.be/ebcF2Vz3xf8" style="color: #0d7656;">@fullscript</a> </span></strong><span style="color: #000000;">on YouTube</span></div>
<div><span style="color: #000000;"><span style="color: #0d7656;"><a href="https://www.linkedin.com/company/fullscript/posts/?feedView=all" style="color: #0d7656;"><strong>FullScript&nbsp;</strong></a></span>on LinkedIn</span></div>
</div>

Software Developer (Co-op Opportunities)

<div><strong><span style="font-size: 18px;">About Fullscript</span></strong></div>
<div>&nbsp;</div>
<div>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</div>
<div>&nbsp;</div>
<div>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</div>
<div>&nbsp;</div>
<div>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></div>
<div>&nbsp;</div>
<div><strong><span style="font-size: 16px;">This is your invitation.</span></strong></div>
<div>&nbsp;</div>
<div>Bring your ideas, your grit, and your care for people.</div>
<div>Join us and shape the future of care.</div>

Senior Backend Developer - Identity and Access Management (IAM)

<div style="font-size: 18px;"><strong>About Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</p>
&nbsp;&nbsp;
<p>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.</p>
&nbsp;&nbsp;
<p>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></p>
&nbsp;&nbsp;
<p><strong><span style="font-size: 16px;">This is your invitation.</span></strong></p>
&nbsp;&nbsp;
<div>Bring your ideas, your grit, and your care for people.<br>Join us and shape the future of care.</div>
</div>
<div style="font-size: 18px; margin-top: 35px; margin-bottom: 18px;"><strong>The Opportunity</strong></div>
<p>The Senior Warehouse Operations Manager will be responsible for the overall management and effectiveness of the warehouse. Provide world-class operational support to ensure customer and internal business needs are met or exceeded consistently. Motivates the team to get the job done with teamwork and cooperation while developing staff and operational effectiveness.</p>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you'll do</strong></div>
<div style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt;">&nbsp;</div>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Support and promote Fullscript's Core Values: Grit, Authenticity and Community.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Develop the Leadership Team</span></p>
</li>
</ul>
<p style="margin-top: 0pt; margin-bottom: 0pt; padding-left: 60px;"><span style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif;">○&nbsp; &nbsp; Engage Supervisors for weekly, monthly, quarterly and annual performance maintenance</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; padding-left: 60px;"><span style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif;">○&nbsp; &nbsp; Responsible for developing and growing the departmental leadership team, positioning the operation for high-growth potential.</span></p>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Act as a Leader within the department and organization. Primary point of contact for all Warehouse Operations Supervisors.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Work cohesively with organizational Leadership members to ensure all business objectives are met.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Monitors and assists Supervisors with all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, trouble-shooting inventory issues, and picking/packing/shipping of customer orders.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Ensure work areas are safe, and that employees are following proper work procedures and protocols and administering corrective action when guidelines are not followed.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Responsible for creating and maintaining daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc) to ensure business needs are met.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Maintain time and attendance data within the company timekeeping system. This includes editing employee punches when necessary and tracking attendance occurrences (late arrivals, unexcused absences, etc).</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Responds to emergencies in a managerial and technical capacity.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Driving company and department initiatives and ensuring all key performance indicators are met or exceeded.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Constantly look for new and innovative ways to increase the effectiveness of labor and system resources—ability to design and implement lasting positive change.&nbsp;</span></p>
</li>
</ul>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif;">Fullscript Employee Ambassador: Motivate staff and encourage growth of our team members.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Understand and lead the NSF preparation and audit needs.</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Knowledge of distribution center safety rules and regulations</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Serve as a Sanitation Supervisor, ensuring the facility is safe, clean, and secure at all times.&nbsp;</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Lead efforts and direction for all sanitization operations for facility, including:</span></p>
<ul style="padding-inline-start: 48px;">
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -4.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Outside contractor cleaning and pest control guidelines</span></p>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -4.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Internal sanitization and housekeeping practices</span></p>
</li>
</ul>
</li>
<li style="font-size: 10pt; font-family: 'Nunito Sans', sans-serif; margin-left: -36pt; padding-left: 13.5pt;">
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Performs other duties as assigned.</span></p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What you bring to the table</strong></div>
<ul>
<li>
<p>Bachelor’s degree from four-year college or university in Business, Engineering, Logistics, or Supply Chain Management, or associated field preferred.</p>
</li>
<li>
<p>Proven Leader with at least 5 years of experience effectively leading teams of 80 or more; including hiring, documentation, termination, training, and acting as an effective change agent.</p>
</li>
<li>
<p>Experience managing and developing salaried exempt leaders.&nbsp;</p>
</li>
<li>
<p>Excellent communication skills, both verbal and written.</p>
</li>
<li>
<p>Thorough understanding of warehouse and distribution center procedures and concepts.</p>
</li>
<li>
<p>Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage projects.</p>
</li>
<li>
<p>Advanced experience with ERP &amp; WMS systems, as well as Microsoft Office Suite and/or Google Suite.</p>
</li>
<li>
<p>Knowledgeable and/or trained in housekeeping, sanitation, and pest control processes.</p>
</li>
</ul>
<div style="font-size: 18px; margin-top: 35px;"><strong>What we can offer you</strong></div>
<ul>
<li>Salary range:&nbsp;<strong data-start="6663" data-end="6690">$100,000 to $125,000 USD</strong></li>
<li style="font-weight: bold;"><strong>On-site work in Ashland, VA for this role.</strong></li>
<li>Flexible PTO and competitive pay, because work-life balance matters</li>
<li>401k match to invest in your future</li>
<li>Premium benefits package with customizable coverage, paramedical services, and an HSA.</li>
<li style="list-style-type: revert;">Fullscript discounts to save on high-quality wellness products</li>
<li style="list-style-type: revert;">Continuous learning opportunities to grow your skills and career</li>
</ul>
<div style="font-size: 11pt;">&nbsp;&nbsp;
<p>Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards&nbsp;package.</p>
&nbsp;&nbsp;
<p>Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.</p>
</div>
<div style="font-size: 18px; margin-top: 35px;"><strong>Why Fullscript</strong></div>
<div>&nbsp;&nbsp;
<p>Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.</p>
&nbsp;&nbsp;
<p style="font-size: 18px; margin-top: 35px;"><strong>What to Know Before You Apply</strong></p>
&nbsp;&nbsp;
<p>We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.</p>
&nbsp;&nbsp;
<p><strong>A quick note:</strong> Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.</p>
&nbsp;&nbsp;
<p>Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.</p>
&nbsp;&nbsp;
<p>All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.</p>
&nbsp;&nbsp;
<p>We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.</p>
&nbsp;&nbsp;
<div style="font-size: 18px; margin-top: 35px;"><strong>Learn More</strong></div>
&nbsp;&nbsp;
<div><span style="color: #0d7656;"><strong><a href="http://www.fullscript.com/" style="color: #0d7656;">www.fullscript.com</a></strong></span></div>
&nbsp;&nbsp;
<div><span style="text-decoration: underline; color: #0d7656;"><strong><a href="https://www.instagram.com/fullscripthq/?hl=en" style="color: #0d7656; text-decoration: underline;">@fullscriptHQ</a> </strong></span>on instagram</div>
&nbsp;&nbsp;
<div><strong><span style="color: #0d7656;"><a href="https://youtu.be/ebcF2Vz3xf8" style="color: #0d7656;">@fullscript</a> </span></strong><span style="color: #000000;">on YouTube</span></div>
&nbsp;&nbsp;
<div><span style="color: #000000;"><span style="color: #0d7656;"><a href="https://www.linkedin.com/company/fullscript/posts/?feedView=all" style="color: #0d7656;"><strong>FullScript&nbsp;</strong></a></span>on LinkedIn</span></div>
&nbsp;&nbsp;
<div>&nbsp;</div>
</div>

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