Skillsoft is a leading global provider of digital learning and talent management solutions. With a history dating back to 1998, Skillsoft has been at the forefront of revolutionizing the way organizations train and develop their employees. Through innovative technologies and a vast library of content, Skillsoft empowers individuals and businesses to enhance their skills, drive performance, and achieve their goals.

skillsoft

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>&nbsp;
Senior Customer Success Manager
Skillsoft is seeking a Senior Customer Success Manager (CSM) to work with our customers to translate business and workforce priorities into a clear success strategy. The role combines executive engagement, skills and workforce strategy, data-led value realization, commercial acumen, and cross-functional orchestration in an increasingly AI-enabled and skills-based world.
In this role, the CSM will have the opportunity to serve as a strategic advisor to a portfolio of enterprise customers, helping them maximize the value of Skillsoft’s workforce transformation and skills development solutions. Partner with learning, talent, HR, and business leaders to accelerate adoption, deliver measurable outcomes, strengthen retention, and identify opportunities for long-term growth.
The successful candidate will own the customer success plan across onboarding, adoption, value realization, expansion readiness, and renewal, while partnering closely with Sales, Professional Services, Product and internal specialists to deliver a coordinated customer experience.
Key Responsibilities
Strategic Customer Leadership
<ul>
<li>Act as a strategic advisor to learning, talent, HR, and business leaders, aligning skills development and workforce transformation priorities to measurable business outcomes.</li>
<li>Build trusted relationships across customer organizations, including with executive sponsors, and translate platform, engagement, and skills insights into relevant strategic recommendations.</li>
<li>Create and maintain customer success plans with clear goals, milestones, success measures, owners, and review cadences.</li>
<li>Partner with customers to shape skills-based workforce strategies using Skillsoft’s learning, coaching, skills intelligence, and related capabilities to address priority capability gaps.</li>
</ul>
Value realization &amp; business outcomes
<ul>
<li>Guide customers through implementation, launch, promotion, adoption, and ongoing optimization of their learning and skilling programs.</li>
<li>Guide and manage customers through platform evolution, AI-powered experiences, and program or operating-model change by establishing adoption strategies, stakeholder engagement plans, and success measures.</li>
<li>Analyze engagement, adoption, skills, and outcome data to identify trends, produce actionable insights, and demonstrate value to operational and executive stakeholders.</li>
<li>Oversee outcome-focused business reviews that assess progress against the customer’s strategy, key performance measures, risks, opportunities, and next priorities.</li>
<li>Articulate Skillsoft’s value proposition and connect learning and skills development to organizational transformation, business growth, workforce readiness, and competitive differentiation.</li>
</ul>
Retention, growth, and account health
<ul>
<li>Own customer health and success across the assigned portfolio, proactively identifying adoption barriers, risk signals, and potential churn and coordinating timely mitigation plans.</li>
<li>Drive retention and expansion readiness by understanding customer priorities, maturity, outcomes, and evolving business needs.</li>
<li>Proactively identify white-space and growth opportunities and partner with the Account Executive on account strategy, timing, readiness, value, renewal, and expansion motions.</li>
<li>Maintain accurate and timely customer plans, health assessments, risks, outcomes, opportunities, and follow-up actions in the designated systems.</li>
</ul>
Cross-functional orchestration and customer advocacy
<ul>
<li>Serve as the customer advocate and orchestrator across Sales, Solutions, Product, Professional Services, Support, and other internal teams to drive coordinated execution and customer outcomes.</li>
<li>Lead or facilitate resolution of customer issues and concerns, ensuring clear ownership, communication, and follow-through with both customer and internal stakeholders.</li>
<li>Capture and communicate customer feedback, market insight, and content or product needs to the appropriate Skillsoft teams to inform prioritization and repeatable customer-success practices.</li>
<li>Stay current on digital learning, skills, AI, technology, and workforce trends, and apply relevant insights in customer conversations.</li>
</ul>
Required Skills and Qualifications
<ul>
<li>8+ years of experience in Customer Success, account management, consulting, Sales, or Professional Services, in enterprise software, digital learning, talent, or HR technology with a Bachelor’s degree in business, education, or a related field, or equivalent professional experience.</li>
<li>Experience managing a high-volume portfolio of 30+ enterprise customers \ up to $ 7m book of business within an assigned territory.</li>
<li>Demonstrated experience advising senior leaders and executives on learning, talent, workforce upskilling, organizational capability, or business transformation priorities.</li>
<li>Strong understanding of digital learning, skills development, learning strategy, talent management, skills taxonomies, and competency development.</li>
<li>Ability to interpret engagement, adoption, skills, and business outcome data and turn it into a concise, compelling value story and practical recommendations.</li>
<li>Demonstrated commercial acumen, including identifying growth signals, influencing account strategy, and supporting retention and expansion outcomes.</li>
<li>Strong executive communication, consulting, facilitation, presentation, and relationship-management skills.</li>
<li>Effective project and stakeholder management, with the ability to prioritize across a complex customer portfolio and operate with clear follow-through.</li>
<li>Critical thinking, problem-solving, and decision-making skills that balance data with responsive, independent, and solution-focused action.</li>
<li>Ability to adapt to changing customer strategies, platform capabilities, team relationships, and organizational priorities.</li>
</ul>
Preferred Skills and Experience
<ul>
<li>Experience with Salesforce CRM and ChurnZero or equivalent customer-success platforms.</li>
<li>Working knowledge of technology and developer skills, current AI trends, and their relevance to workforce development.</li>
<li>Advanced PowerPoint and Excel skills, with proficiency in Word and Outlook.</li>
<li>Experience working across distributed teams and engaging customers and internal stakeholders across ANZ.</li>
</ul>
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<div>
Success in this role
</div>
Success will be demonstrated through measurable customer outcomes, sustained adoption, strong executive sponsorship, proactive risk management, high-quality renewal readiness, and well-qualified growth opportunities developed in partnership with Sales.<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Sr Customer Success Manager

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Skillsoft is seeking an experienced Growth Account Executive to be responsible for creating measurable and defined business goals with timelines, (related to revenue and growth of whitespace) for our ground-breaking products by building positive relationships with customers through digital communication. &nbsp;
Our Growth Account Executives (Enterprise Accounts) grow an existing account territory, applying a hunter mentality with a strategic, solution-selling approach. In this needs-based, relationship sales role, you will have the opportunity to sell to a diverse spectrum of industries. The ideal candidate will have a track record of over-quota achievement and will grow an ambitious pipeline of business. This will require the ability to navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”.&nbsp;
Remote - Western Time Zone
Responsibilities:&nbsp;
<ul>
<li>Drive top-line revenue through growth of an existing enterprise account base&nbsp;</li>
<li>Sell Skillsoft Content and Platform solutions directly to corporate decision makers&nbsp;</li>
<li>Influence customers at the senior leadership level and win by building relationships across different lines of the account offering solutions to what they are trying to solve for&nbsp;</li>
<li>Partner with related sales, customer success managers, marketing, and support resources in the successful advancement of critical opportunities&nbsp;</li>
<li>Be responsible for preparing and delivering executive presentations with research, data, agendas and a tailored presentation coupled with impeccable follow-up&nbsp;</li>
<li>Create measurable and defined business goals with timelines, (related to revenue and growth of whitespace)&nbsp;</li>
<li>Provide management, feedback and recommendations on pipeline health, risk, opportunity, and progress&nbsp;</li>
</ul>
Skills &amp; Qualification Required:&nbsp;
<ul>
<li>Minimum 5+ years of direct sales experience, selling SaaS, B2B, enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history&nbsp;</li>
<li>Ability to travel 30-50% to customers in a regional territory&nbsp;</li>
<li>Proficient in Salesforce and MS Office Suite with a strong attention to detail and pipeline documentation&nbsp;</li>
<li>Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale&nbsp;</li>
<li>Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking and able to negotiate effectively based on value and time to close&nbsp;</li>
<li>Ability to collaborate and leverage subject matter expertise in a matrixed sales environment&nbsp;</li>
<li>Be self-motivated, hungry and proficient in operating with a sense of urgency and demonstrate a positive, winning attitude&nbsp;</li>
<li>History of understanding complex client requirements to clearly articulate the company’s offerings to develop solutions to meet those requirements&nbsp;</li>
<li>Willingness to take ownership and solve problems with an agile mindset&nbsp;</li>
</ul>
Desirable Requirements&nbsp;
<ul>
<li>Experience in the learning, human capital, human capital technology space is preferred&nbsp;</li>
</ul>
Target base salary range for this job requisition is anticipated to be approximately $105,000 - $125,000 annualized with average on target earnings including commissions of approximately $210,000- $250,000 annually.&nbsp;
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.
&nbsp;<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Enterprise Growth Account Executive

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>&nbsp;
Skillsoft is seeking an experienced Solutions Partner is a senior client-facing advisor and solution architect responsible for designing workforce transformation solutions that align business priorities, skills strategies, technology ecosystems, and measurable outcomes. This role combines consultative selling, technical solution architecture, value realization planning, and executive engagement to help customers solve complex talent, skills, leadership, compliance, and workforce development challenges.
In this role, the Solutions Partner will have the opportunity to own the end-to-end solution strategy and architecture throughout the customer lifecycle, ensuring alignment between customer requirements, technical feasibility, services design, implementation execution, expected business outcomes, and value realization.
Core Responsibilities
Strategic Discovery &amp; Value Consulting
<ul>
<li>Lead structured discovery with broad buying committee across HR, Talent, Learning, IT, Data, Security, Enterprise Architecture, and executives to identify business priorities, workforce challenges, technical requirements, constraints, and success measures. Support account team in expanding advisory relationships</li>
<li>Translate customer needs into an outcome-based solution strategy aligned to business priorities and success measures.</li>
<li>Craft a compelling executive narrative that articulates the customer context, win themes, proposed solution, and expected outcomes.</li>
<li>Build a quantified business case that connects the proposed investment to value, ROI, and measurable impact.</li>
<li>Advise senior leaders on skills, talent, learning, workforce capability, and organizational transformation.</li>
</ul>
Technical Solution Architecture
<ul>
<li>Own the end-to-end solution strategy and architecture throughout the sales lifecycle, aligning customer requirements, technical feasibility, commercial viability, implementation considerations, and expected outcomes.</li>
<li>Design scalable solutions across Skillsoft offerings, professional services, partner technologies, customer environments, and operating models.</li>
<li>Lead technical discovery across systems, data, identity, security, integrations, implementation dependencies, assumptions, and risks.</li>
<li>Define success criteria and provide solution oversight or delivery advisory support as appropriate to protect solution integrity and value realization.</li>
</ul>
Skills Intelligence, Learning &amp; Ecosystem Integration
<ul>
<li>Advise customers on skills-based transformation, workforce planning, talent mobility, capability development, and learning strategy.</li>
<li>Design practical ecosystem, integration, and data approaches that support skills intelligence, personalization, analytics, and measurable workforce outcomes.</li>
<li>Apply learning experience, adoption, and emerging technology principles to build solutions that drive behavior change and performance.</li>
</ul>
Transformation Roadmaps &amp; Value Realization
<ul>
<li>Advise customers on value realization strategies and impact measurement approaches.</li>
<li>Design transformation roadmaps that align technology, skills strategy, learning experiences, adoption, governance, &amp; services based on customer readiness and business value needs</li>
<li>Define implementation approaches, dependencies, risks, resource considerations, and success criteria.</li>
<li>Develop implementation assumptions, service designs, resource and effort considerations, risks, and success measures that support executable solutions.</li>
<li>Oversee services delivery for designed solutions, ensuring execution stays aligned to customer outcomes, delivery quality, and value realization goals.</li>
</ul>
Cross-Functional Collaboration &amp; Continuous Improvement
<ul>
<li>Collaborate with Sales, Professional Services, Product, Customer Success, Marketing, and technical subject matter experts to shape, validate, position, and deliver solutions.</li>
<li>Translate customer needs into repeatable solution patterns, offers, and playbooks that improve quality, consistency, and deal velocity across markets.</li>
<li>Capture customer and market insights to inform product strategy, solution development, and go-to-market execution.</li>
</ul>
Required Skills &amp; Qualifications
<ul>
<li>8+ years of experience in solution consulting, solution architecture, workforce transformation, or enterprise technology consulting with a Bachelor’s degree or equivalent combination of education and experience.</li>
<li>Experience engaging executive stakeholders and leading complex business and solution discussions.</li>
<li>Strong understanding of enterprise HR, talent, learning, workforce development, leadership, or people transformation initiatives.</li>
<li>Demonstrated ability to connect technology investments to measurable business outcomes and value realization.</li>
<li>Exceptional communication, facilitation, presentation, and stakeholder management skills.</li>
<li>Location: Central US with the ability to travel up to 30%</li>
</ul>
Preferred Skills &amp; Experience
<ul>
<li>Experience with HR technology, talent technology, learning technology, workforce analytics, skills intelligence, or enterprise SaaS platforms.</li>
<li>Understanding of enterprise architecture concepts, APIs, integrations, identity management, data exchange models, and platform interoperability.</li>
<li>Knowledge of and experience engaging HR, Talent, Learning, IT, Enterprise Architecture, Data, Security, or Digital Transformation stakeholders.</li>
<li>Familiarity with skills data models, talent intelligence platforms, AI-enabled workflows, and agent-to-agent integration concepts.</li>
<li>Experience developing executive business cases, transformation roadmaps, operating models, and value realization strategies.</li>
</ul>
Key Success Measures
<ul>
<li>Achievement of customer business outcomes</li>
<li>Executive stakeholder trust and engagement</li>
<li>Solution quality, scalability, and adoption</li>
<li>Solution win rates and expansion opportunities</li>
<li>Value realization and customer impact</li>
<li>Delivery quality against designed solution outcomes</li>
<li>Cross-functional leadership and collaboration</li>
<li>Contribution to market growth and innovation</li>
</ul>
&nbsp;
Target base salary range for this job requisition is anticipated to be approximately $119,000 - $136,500 annualized with average on target earnings including commissions of approximately $170,000- $195,000 annually.&nbsp;
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
&nbsp;
&nbsp;
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.
&nbsp;<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Sr Solutions Partner

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Employment Counsel
Skillsoft is seeking an experienced Principal Employment Counsel to join our team! In this fast-paced exciting role, the Employment Counsel will work closely with the People Team and business leaders to provide timely, solutions-focused advice on a broad range of employment and employee relations matters, contributing to the overall success and growth of the company.
The successful candidate will serve as a trusted legal partner who can identify risk, exercise sound judgment, and develop practical solutions that support Skillsoft’s business objectives and values. This role offers the opportunity to advise a global organization on complex and evolving employment issues, manage international disputes and investigations, develop scalable employment practices, and collaborate across functions and regions.
This role requires a proactive and business-oriented mindset, strong analytical skills, and excellent communication and interpersonal expertise.
RESPONSIBILITIES
Employment Advice and Counsel:
<ul>
<li>Provide accurate and timely legal advice and counsel to internal clients on a wide range of employment corporate matters, including recruiting, hiring, onboarding and performance management.</li>
<li>Advise on sensitive and complex employee relations matters, balancing legal risk, employee experience, business objectives, and operational realities.</li>
<li>Translate complex legal requirements into clear, actionable guidance for People Team professionals, managers, and business leaders.</li>
<li>Build strong relationships with internal stakeholders and develop a deep understanding of Skillsoft’s workforce, business priorities, and operating model.</li>
</ul>
Contract Review and Negotiation:
<ul>
<li>Draft, review, and update employment-related documents, including, offer letters and employment agreements; restrictive covenant, confidentiality, and intellectual property agreements, separation agreements and releases; commission, bonus, and incentive plan documents; Performance management and disciplinary documentation; Investigation plans, interview outlines, findings, and remediation documents; employee policies, handbooks, notices, acknowledgments, and consent forms; workforce transition materials.</li>
<li>Review employment communications for legal risk, clarity, consistency, and alignment with company practices.</li>
<li>Develop practical templates, playbooks, checklists, and self-service resources for common employment matters.</li>
<li>Support periodic reviews of employment policies and practices to identify compliance gaps and opportunities for simplification or standardization.</li>
</ul>
Global Employment Compliance
<ul>
<li>Provide employment law counseling across the jurisdictions in which Skillsoft operates, coordinating with local counsel and regional stakeholders as appropriate.</li>
<li>Monitor developments in global labor and employment laws and advise on changes needed to Skillsoft policies, practices, agreements, and processes.</li>
<li>Develop and maintain tools that help Skillsoft identify, prioritize, and manage employment-related legal and compliance risk, including support regarding employee training and compliance.</li>
</ul>
Investigations and Employee Relations
<ul>
<li>Advise on and conduct workplace investigations involving allegations of discrimination, harassment, retaliation, misconduct, conflicts of interest, policy violations, and other sensitive employee matters.</li>
<li>Work with the People Team to define an appropriate investigation plan, privilege structure, interim measures, documentation approach, findings, remediation, and follow-up.</li>
<li>Provide clear and balanced recommendations regarding corrective action, remediation, process improvements, and retaliation monitoring.</li>
</ul>
Dispute Management
<ul>
<li>Manage employment litigation, administrative charges, labor proceedings, pre-litigation disputes, demand letters, and settlement negotiations in the United States and internationally.</li>
<li>Develop case strategy in partnership with internal stakeholders and external counsel, including review of factual records, assessment of exposure, preservation and discovery strategy, and evaluation of settlement options.</li>
<li>Engage and supervise counsel when as needed.</li>
</ul>
GENERAL COMPLIANCE
<ul>
<li>Support Skillsoft’s enterprise compliance program which includes such areas as ERM, ESG, and other regulatory compliance.</li>
<li>Strengthen compliance program infrastructure by maintaining policies, controls, and documentation that feed ERM and Audit Committee oversight, and partner with Legal Operations to reduce key-person dependency across compliance readiness.</li>
</ul>
REQUIRED SKILLS &amp; QUALIFICATIONS
<ul>
<li>8+ years of professional experience as a corporate attorney, preferably in a similar internal role or with a reputable law firm with a Juris Doctor (J.D.) degree from an accredited law school and active membership in the bar association.</li>
<li>Strong experience and knowledge of United States employment law, with demonstrated ability to advise on global or multi-jurisdictional employment and other regulatory matters, and manage local counsel.</li>
<li>Experience advising on workplace investigations, employee relations matters, employment disputes, administrative proceedings, and employment litigation.</li>
<li>Strong drafting and review experience involving employment agreements, separation documents, policies, handbooks, investigation materials, and other employment-related documents.</li>
<li>Experience advising on and supporting corporate compliance programs, including policy governance, risk assessments, compliance training, internal controls, investigations, and regulatory compliance initiatives.</li>
<li>Familiarity with enterprise risk management (ERM), ESG-related compliance considerations, audit and compliance governance processes, and partnering with cross-functional teams to develop scalable compliance frameworks and controls.</li>
<li>Demonstrated ability to identify emerging legal and regulatory risks, develop practical compliance solutions, and implement sustainable processes that support business objectives while promoting a culture of integrity and accountability.</li>
<li>Excellent analytical, problem-solving, and decision-making skills, with the ability to provide practical advice that aligns legal risk management with business objectives.</li>
<li>Exceptional written and verbal communication skills, with the ability to explain complex employment law concepts clearly and effectively to non-legal stakeholders.</li>
<li>Skilled at working collaboratively with the People Team and other cross-functional stakeholders, while also working independently, prioritizing tasks, and managing multiple matters simultaneously.</li>
<li>Ability to be agile and take initiative, recognizing opportunities and initiating actions to develop practical, scalable, and productive ways to support the business.</li>
<li>Demonstrated emotional intelligence, sound judgment, and a collaborative approach, with the ability to navigate sensitive and high-stakes issues professionally while maintaining perspective, humility, and a healthy sense of humor.</li>
<li>Thrives in a fast-paced, team-oriented environment and brings a positive, pragmatic mindset, taking the work seriously and delivering at a high level without taking themselves too seriously.</li>
</ul>

Target base salary range for this job requisition is anticipated to be approximately $175,000 - $190,000 annualized.
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.
<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Principal, Employment Counsel

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Analyst Relations Director 
Come join our team! Skillsoft is seeking an experienced Analyst Relations Director! In this role, you will have the opportunity to lead the strategy and execution of programs that shape analyst perception and ensure Skillsoft is top-of-mind in the industry. This is a highly visible, individual contributor strategic role that bridges external analyst relationships and internal stakeholders to elevate the company’s reputation, market positioning, and product narratives.
Key Responsibilities:
<ul>
<li>Strategic Relationship Management – Build, strengthen, and maintain trusted relationships with key industry analysts, acting as their primary point of contact</li>
<li>Thought Leadership Amplification – Deliver compelling company narratives through briefings, inquiries, and analyst engagements that drive positive, influential coverage</li>
<li>Analyst Engagement Planning – Plan and execute analyst days, events, webinars, and 1:1 engagement to increase visibility into Skillsoft’s innovation and vision.</li>
<li>Foster Cross-Functional Collaboration – Work across product, marketing, communications, and executive management to align messaging and coordinate analyst interactions.</li>
<li>Content Development &amp; Messaging – Tailor briefing materials, messaging frameworks, and spokesperson preparation for analyst-facing content.</li>
<li>Monitoring &amp; Reporting – Track, synthesize, and share relevant analyst research, coverage, and social commentary with internal stakeholders to inform positioning and GTM strategy.</li>
<li>Rapid Response &amp; Influence – Manage inbound analyst inquiries and RFPs with speed and precision, coordinating internal resources and delivering high-quality responses.</li>
<li>Insight &amp; Strategy Development – Leverage analyst feedback to provide strategic guidance to product, marketing, and executive teams on trends, perception gaps, and opportunities</li>
<li>Influence on Market Perception &amp; MQ/Wave Outcomes - Drive efforts to shape Skillsoft’s positioning in key analyst evaluations, ensuring alignment between analyst criteria and company capabilities.</li>
<li>Competitive Intelligence Gathering - Identify and share data insights gathered through analyst discussions and research to inform go-to-market and product strategies</li>
<li>Executive Advisory Role - Advise executive leadership on analyst engagement strategy and influence plan aligned to company priorities and market movements.</li>
<li> Integration with Influencer Relations &amp; PR - Collaborate with PR, social media, and influencer marketing teams to amplify analyst content and insights across owned and earned channels.</li>
<li>Content Amplification &amp; Reuse - Ensure analyst endorsements and assets are integrated into marketing campaigns, sales materials, and web content to drive influence across the buyer journey.</li>
<li> Responsible for Metrics &amp; KPIs for AR Program Success - Track program KPIs such as share of voice, report inclusion, analyst sentiment, and MQ/Wave progress to measure influence and continuously optimize efforts.</li>
<li> Technical Aptitude - Ability to understand and communicate complex product capabilities, technology trends, and architectural concepts to analyst audiences.</li>
</ul>
Required Skills &amp; Qualifications:
<ul>
<li>12+ years of experience in market analyst relations, corporate communications, product marketing, or similar field with a Bachelor’s degree in communications, marketing, business, or commensurate experience</li>
<li>Deep knowledge of enterprise software, SaaS, learning and development, or adjacent tech industries</li>
<li>Experience working with major analyst firms (e.g., Gartner, IDC, Forrester); former analyst experience required</li>
<li>Exceptional written and verbal communication skills with the ability to influence and advise senior executives</li>
<li>Be highly organized, resourceful, and able to manage multiple priorities in a fast-paced environment</li>
<li>Possess a strong investigative mindset and strategic thinking to translate analyst insights into actionable business intelligence</li>
<li>Solid track record of building relationships and managing high-impact analyst programs</li>
</ul>

Target base salary range for this job requisition is anticipated to be approximately $175,000 - $190,000 annualized.
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.
<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Analyst Relations Director

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>North America Market Solutions Director
Skillsoft is hiring an experienced North America&nbsp; Market Solutions Director to make an impact and drive ARR growth, improve retention, drive a great customer experience, and guide teams through change with clarity and pace. We are seeking a strong operator, coach, and change agent who can turn strategy into repeatable execution across five North America markets.
The NA Market Solutions Director will have the opportunity to be a player / coach and deliver regional results and own the Customer Experience and growth engine for North America. Overseeing the regional Market Solutions Leaders and ensuring consistent, disciplined execution across the customer lifecycle to include presales, adoption, expansion and renewal. This role operates as an executive people leader, global practice owner, and partners closely with the North America VP of Sales as the region's primary Go To Market change leaders for the region sustaining team confidence, clarity, and pace through continued change.
Key Responsibilities:
Lead the Geographical Market Solutions Teams
<ul>
<li>Manage, coach, and develop the MSLs across the geography; set clear performance standards and accountability.</li>
<li>Ensure Market Solutions Leaders (MSLs) execute the end-to-end customer solution lifecycle (Sale → Value → Expand → Renew) with MEDDPICC rigor and value-realization discipline.</li>
<li>Build a high-performance, coaching-first culture aligned to Skillsoft's Enterprise Leadership Skills; build team capabilities systematically.</li>
<li>Guarantee the MSL’s align Solutions Partners across markets to match opportunity size, complexity, and urgency.</li>
</ul>
Coach Solutioning Capability and Lead Through Transformation 
<ul>
<li>Coach MSLs and their teams on advanced solutioning - executive discovery and problem framing, solution architecture and design, value narrative and business case development, and platform and ecosystem expertise</li>
<li>Steer the team through an organization in transformation: guide teams through evolving roles, new operating models, and shifting customer expectations with clarity, confidence, and pace</li>
<li>Support MSLs in developing the CSM function as a strategic advisor capability - fluent in skills intelligence, data-led insight, executive engagement, and outcome-based partnership rather than reactive account management</li>
<li>Collaborate with and support the MSLs in developing Solution Partners as expert customer-facing advisors - deep in product and platform, disciplined in solution design methodology, and credible with C-suite buying committees</li>
<li>Drive adoption of AI-enabled workflows and tooling to expand strategic capacity and reduce administrative load</li>
</ul>
Deliver Regional Revenue and Customer Outcomes
<ul>
<li>Co-own regional targets with the North America Geo Sales Leader (AVP): ARR growth, retention, expansion, NPS, and platform conversion.</li>
<li>Oversee regional performance management cadences to drive continuous improvement and results; escalate and resolve at-risk accounts; enable growth across accounts.</li>
</ul>
Own the Global Component – Shared / Channel Teams (example only of Global Component)
<ul>
<li>Define the charter and target operating model for global shared/channel solution teams.</li>
<li>Establish rules of engagement between shared CSM pools, MSLs, direct sales, and channel partners.</li>
<li>Build channel enablement content and playbooks for solution positioning through partners.</li>
<li>Design coverage tiers so tier-2/tier-3 customers receive scalable, high-quality solution support.</li>
<li>Report on channel-sourced ARR and shared-team utilization to the Global Solutions Leader.</li>
</ul>
Drive Cross-Regional Consistency
<ul>
<li>Serve as a member of the Global Solutions Management team alongside peer GMSLs, the Solutions IP Team lead, and the Program Manager.</li>
<li>Responsible for ensuring global standards are applied in-region while allowing appropriate local tailoring for market realities.</li>
<li>Share regional insights back into the global system — customer patterns, competitive intel, and solution feedback — to inform IP and roadmap.</li>
</ul>
Cross-Functional Leadership
<ul>
<li>Partner with the Solutions IP Team to translate defined solutions and POVs into repeatable, market-ready plays.</li>
<li>Interlock with Professional Services regional leadership on clean presales-to-delivery handoffs.</li>
<li>Partner with Product, Marketing, and Enablement to close feedback loops from field to global functions.</li>
<li>Support the Program Manager in keeping data clean, systems used, and operating rhythm consistent.</li>
</ul>
Required Skills &amp; Qualifications
<ul>
<li>12+ years of progressive management experience in enterprise PaaS spanning some combination of Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services.</li>
<li>Overseeing Professional / Managed Services and Solutioning (or consulting) experience with demonstrated results driving long-term customer growth with services engagements based on business cases.</li>
<li>Proven track record of delivering ARR growth, retention, and expansion in a platform and solutions-based selling motion.</li>
<li>Proficient in Salesforce and Business Intelligence (BI) tools.</li>
<li>Deep fluency in MEDDPICC (or equivalent), value-based selling, and end-to-end customer lifecycle management.</li>
<li>Experience as a practice or system builder — designing repeatable processes, tools, or capability models adopted at scale.</li>
<li>Possess a strong operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes</li>
<li>Have a deep familiarity with North America market dynamics.</li>
<li>Executive presence with proven ability to engage C-suite customers and internal senior leadership.</li>
</ul>
Preferred Skills &amp; Experience
<ul>
<li>Experience operating in a matrixed global organization and collaborating with strong partnership across Product, Professional Services, Revenue Operations, and Marketing.</li>
<li>Familiarity with the Learning technologies and L&amp;D functions, learning/talent ecosystems, and AI-enabled workforce transformation.</li>
</ul>
Target base salary range for this job requisition is anticipated to be approximately $215,000 - $239,000 annualized.
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
&nbsp;
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

North America Market Solutions Director

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Sr Director, Renewals Operations 
Skillsoft is building an integrated commercial function that unifies pricing, deal desk, contract negotiation, and adjacent commercial capabilities, governing price and discount on a ~$250M Enterprise ARR base. As the Director, Renewals Operations, you will have the opportunity to co-lead the future-state design of this function and end-to-end commercial process redesign, then build and run it as its operating leader. This is a design-and-operate Full-Lifecycle: role where you shape the function, pilot its priority capabilities, and carry it into steady-state ownership.
Key Responsibilities: 
<ul>
<li>Serve as the future operator of an integrated commercial function unifying pricing, deal desk, contract negotiation, and adjacent capabilities, governing price and discount on a ~$250M Enterprise ARR base</li>
<li>Co-manage future-state design of the function and end-to-end commercial process redesign.</li>
<li>Integrating today's fragmented pricing, deal desk, contracts, and RFP resources into one function.</li>
<li>Redesign commercial processes for speed and productivity with AI as a radical enabler.</li>
<li>Define enabling systems requirements across CPQ, approval workflows, and contract lifecycle.</li>
<li>Responsible for driving measurable ARR and productivity improvement through stronger pricing, discounting, and deal management by owning commercial policy, approval frameworks, and exceptions.</li>
<li>Lead with an AI-first mindset. Use data, automation, and tooling, including Claude, to optimize the commercial processes, monitor KPIs, and continuously raise the bar on performance.</li>
<li>Build and lead the function's team; partner and collaborate at the executive level with Sales, Legal, and Finance.</li>
</ul>
Skills &amp; Qualifications to Be Successful:
<ul>
<li>12+ years of experience running a SaaS/PaaS integrated commercial operations organization with a Bachelor’s degree or equivalent experience</li>
<li>6+ years leading teams that own deal desk, pricing, or discount governance at scale.</li>
<li>Please add any skills that are essential to being successful to align to our skills focused hiring</li>
<li>Experience managing pricing and discount governance at scale, as well as commercial policy design.</li>
<li>Process redesign expertise with an AI/automation-forward orientation</li>
<li>Strong analytical command of deal, discount, and margin economics</li>
<li>Executive presence and cross-functional authority across Sales, Legal, and Finance</li>
<li>Location Preference: Boston, MA or East Coast with the ability to travel up to 20%</li>
</ul>
Preferred Skills &amp; Experience
<ul>
<li>MBA or Advanced Degree in a quantitative or business field</li>
<li>Industry-specific experience in learning technology or enterprise SaaS MBA or Advanced Degree in Finance</li>
</ul>
Target base salary range for this job requisition is anticipated to be approximately $215,000 - $235,000 annualized.
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
&nbsp;
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Sr. Director, Renewals Operations

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Senior Director, Commercial Operations&nbsp;
Skillsoft is redesigning its end-to-end commercial processes and building an integrated commercial function covering pricing, deal desk, contract negotiation, and RFP support. As Senior Director, Commercial Operations, you will have the opportunity to join at the design stage; build the new commercial processes, analytics, and systems, then own and run them as a permanent member of the function. This is a hands-on build-then-operate role in the commercial organization, not a rotational transformation position.
Key Responsibilities: 
<ul>
<li>Assess end-to-end commercial processes, policies, and resources across the deal lifecycle, and design and document the future state, including pricing, discount, and conversion analytics.</li>
<li>Define enabling systems requirements and support implementation across CPQ, approval workflows, and contract lifecycle, with AI as a radical enabler of process speed and productivity.</li>
<li>Support pilots in live operations and refine designs based on results; may flex across adjacent initiatives early before moving full-time into the function.</li>
<li>Responsible for owning and running core commercial processes within the function as process owner and subject-matter expert, managing exception handling and driving continuous improvement in speed and quality.</li>
<li>Deliver ongoing pricing, discount, and deal data evaluations that inform commercial decisions and policy.</li>
</ul>
Skills &amp; Qualifications to Be Successful:
<ul>
<li>12+ years of a strategic transformation experience with and analytical process, technology and business experience in SaaS or PaaS environments</li>
<li>2+ years leading a team and driving outcomes</li>
<li>Hands-on process &amp; technology business experience</li>
<li>Robust knowledge of the Commercial-space with exposure to deal desk, contracts, pricing systems, as well as Configure, Price, Quote (CPQ)</li>
<li>Strong modeling and analytics ability with change execution in live operations</li>
<li>Polished written and verbal communication &amp; collaboration skills with Executive Presentation skills</li>
<li>Location: Boston, MA or East Coast with the ability to travel up to 20%</li>
</ul>
Preferred Skills &amp; Experience
<ul>
<li>MBA or Advanced Degree in a quantitative or business field</li>
</ul>
&nbsp;
Target base salary range for this job requisition is anticipated to be approximately $215,000 - $235,000 annualized.
We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.
The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.
Skillsoft uses AI-enabled tools to screen applications. Recruitment and hiring decisions are made by Skillsoft personnel and are not based solely on automated processing.<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
&nbsp;
Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

Senior Director, Commercial Operations

<div class="content-intro">At Skillsoft, we believe skills fuel growth.&nbsp;Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
&nbsp;</div>Network &amp; Security Engineer
Join us at Skillsoft, where we are redefining enterprise learning and helping organizations build their Skillsforce™ of the future. Through our innovative software technology platform, we bring together immersive multimodal learning experiences, advanced analytics, AI-driven insights, and world-class content to deliver measurable transformative impact at scale. At Skillsoft, we are building the Skillforce™ of the future—a workforce that is ready, adaptable, resilient, and equipped to thrive alongside rapidly evolving AI tools and technologies. We empower organizations and individuals to unlock their full potential in an ever-changing world.
Skillsoft is seeking a highly skilled and proactive Network &amp; Security Engineer who thrives in complex, global environments and is passionate about securing modern enterprise infrastructure. In this role, you will have the opportunity to play a critical part in designing, implementing, and maintaining secure, scalable network architectures while proactively identifying and mitigating threats across the organization. The ideal candidate combines deep technical expertise with a security-first mindset and the ability to operate effectively in a fast-moving environment.
Responsibilities 
<ul>
<li>Manage secure network infrastructure across on-prem and cloud environments, ensuring high availability and performance.</li>
<li>Administer and maintain Cisco security platforms including ASA, Umbrella, Secure Internet Gateway (SIG), and Meraki solutions.</li>
<li>Operate and optimize Azure networking services, including VNets, NSGs, routing, and hybrid connectivity.</li>
<li>Monitor, detect, and respond to security threats using industry-standard tooling and intelligence sources.</li>
<li>Perform proactive threat hunting and investigation activities to identify and mitigate emerging risks.</li>
<li>Manage vulnerability scanning and remediation processes using tools such as Tenable, ensuring timely risk reduction.</li>
<li>Collaborate with cross-functional teams to ensure secure infrastructure design and alignment with enterprise security standards.</li>
<li>Drive continuous improvement in network security posture, implementing best practices and automation where possible.</li>
<li>Support incident response activities, including root cause analysis, containment, and remediation planning.</li>
</ul>
Skills &amp; Experience Required
<ul>
<li>5+ years of professional experience in network and security engineering roles with strong hands-on expertise in enterprise environments with a Bachelor's degree or equivalent experience</li>
<li>Proven experience administering Cisco ASA firewalls and security platforms including Umbrella and SIG.</li>
<li>Solid understanding of Azure networking, including secure design and connectivity patterns.</li>
<li>Experience managing Meraki network environments, including configuration, monitoring, and optimization.</li>
<li>Strong knowledge of threat detection, incident response, and security operations principles.</li>
<li>Hands-on experience with threat hunting methodologies and tools.</li>
<li>Experience using vulnerability management platforms such as Tenable to identify and remediate risks.</li>
<li>Strong understanding of network protocols, security principles, and best practices.</li>
</ul>
Preferred Experience
<ul>
<li>Experience working in hybrid cloud environments with integrated on-prem and cloud network security models.</li>
<li>Familiarity with zero trust networking principles and modern secure access approaches.</li>
<li>Exposure to security automation and orchestration tools (e.g., SOAR, scripting).</li>
<li>Relevant certifications such as CCNP Security, CISSP, or Azure Networking/Security certifications.</li>
</ul>
&nbsp;<div class="content-conclusion"><h3>MORE ABOUT SKILLSOFT:</h3>
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.skillsoft.com%2F&amp;data=05%7C02%7CAlicia.Webb%40skillsoft.com%7C36d2da8de0194a56800708de643c71a1%7C50361608aa23494da2332fd14d6a03f4%7C0%7C0%7C639058407944984460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vKXEeOW14HJrrID0XOoQJVjVbwOsMZAEXYws7OBBySU%3D&amp;reserved=0">skillsoft.com</a>.
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Thank you for taking the time to learn more about us.&nbsp; If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.&nbsp; All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.&nbsp; No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</div>

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